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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 17, 2020

Excellent experience. The people who work here are really nice and obviously want to make you happy. I was in and out in an hour and couldn’t be happier. More

by CLAIREMULLALLY7
Recommend Dealer
Yes
Employees Worked With
Other employees were nice- just didn’t catch names, Alvaro Armas
Feb 18, 2020 -

Bay Ridge Subaru responded

Claire, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your service visit with our team. We hope to see you in again soon! Sincerely, Tom Ruggiero, Dealer Principal

February 17, 2020

Great service car is checked out end to end staff is warm and understanding and help every step of the way. They explain all charges More

by BRUCEDV
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Bay Ridge Subaru responded

Bruce, thank you for your kind review and star rating rating. I am proud of our staff and they services they provide. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

February 17, 2020

The people from the salesman to financial advisor to manager were so informative and respectful. Everything was explained completely and made sure I fully understood More

by J.LOSCHIAVO2
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Bay Ridge Subaru responded

Thank you so much for the five star rating and choosing Bay Ridge Subaru for all of your vehicle needs. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

February 14, 2020

courteous, efficient service The entire experience was pleasant and painless. Alvaro, my service manager, was very responsive and I appreciated the candor about which repairs were More

by POWERS.SARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 17, 2020 -

Bay Ridge Subaru responded

Sara, thank you for sharing your service experience with us. I am glad to learn of your satisfaction with Alvaro! I am proud of my team and the service they provide. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 14, 2020

Great place , Great car , Great service!Wonderful place Great place , Great car , Great service! Wonderful place , every person there were Exceptional . That made buying a car a enjoyable experience . I w More

by SHELLYBELL621
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton
Feb 17, 2020 -

Bay Ridge Subaru responded

Shelly, thank you for the amazing review and five star rating. I am delighted to know that we exceeded your expectations in every way and that we've made a life long customer out of you. Congratulations on your new vehicle and we look forward to the next time we will work with you. Sincerely, Tom Ruggiero, Dealer Principal

February 14, 2020

Vert professional. Helped me with brake fluid leaks. I did not even an appointment. Due to emergency brake fluid leakage which was very important before my trip. More

by MKIL0
Recommend Dealer
Yes
Employees Worked With
Alicia Sena, Alvaro Armas
Feb 17, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that we provided you with such excellent service. Thank you for choosing Bay Ridge Subaru and we look forward to work with you again, soon. Sincerely, Tom Ruggiero, Dealer Principal

February 14, 2020

Easy and comfortable The whole process was uncomplicated and easy. The car is quite complicated so I was glad to have Joe's explanation - he was still able to keep it brie More

by DFDEMARTINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Feb 17, 2020 -

Bay Ridge Subaru responded

Congratulations on your new purchase! On behalf of Joe and Roy, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

February 13, 2020

Repair It was very pleasant and quick I was taken right away and give a loaner car as I needed to go to work that day. More

by MAUREEN.MONAHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Bay Ridge Subaru responded

Maureen, thank you for sharing your feedback regarding your recent service experience. I am glad you found it quick and pleasant. We are happy to be of service and thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

February 13, 2020

Exceptional customer service I needed a new driver-side mirror cover and glass after a hit-and-run driver smashed mine. The parts department was very cooperative and the service More

by CLOUGHDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson Gonzalez in Parts Dept, Joseph Teti
Feb 14, 2020 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

February 13, 2020

Leased a 2020 Subaru Forester Just leased a 2020 Forester with Bay Ridge Subaru, after turning in the 2017 Forester I had leased with them. Joe Teti was my salesperson, very straig More

by MAXBENJAM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Feb 14, 2020 -

Bay Ridge Subaru responded

Max, congratulations on your new 2020 Forester! We are so glad you had a wonderful leasing experience with Joe & Marc. I hope you enjoy your new Forester and thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

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