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Bay Ridge Subaru - Service Center

Brooklyn, NY

4.5
2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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December 13, 2019

Efficient Service, start to finish My nineteen month old battery was dead as yesterday's fish diner. I called Stephanie at Subaru, sympathetic and realizing a tow might take a while More

by NORMANLERNER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Dec 16, 2019 -

Bay Ridge Subaru responded

Norman, thank you for the five star rating and showing us your support. We work diligently to ensure all of our customers are safe on the roads and satisfied with our services. Thank you for choosing Bay Ridge Subaru and we look forward to see you soon. -BRS

December 13, 2019

Great service The dealership was recently renovated and the space is very comfortable. The staff is incredibly helpful and the process overall is efficient and fast More

by RJOHNS24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Dec 16, 2019 -

Bay Ridge Subaru responded

Thank you so much for taking time out to leave us a kind review. We appreciate you business and five star rating. We are also glad to hear that you are enjoying our new set up. Thank you for choosing Bay Ridge Subaru and giving us your recommendation. Happy Holidays! -BRS

December 13, 2019

Service Extrodinaire I'm 75 years old and before I retired I received a new car & service every 3 years .Bay Ridge Subaru is there with the best. More

by JSEMINARO27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Dec 16, 2019 -

Bay Ridge Subaru responded

We appreciate your kind review and high star rating. It is a pleasure working with you throughout the years. Thank you for choosing Bay Ridge Subaru & we hope to see you soon. Happy Holidays and Safe Travels. -BRS

December 13, 2019

Excellent On my first visit to this service center, I got an oil change and the service was quick and the work I requested was performed correctly without any u More

by alangung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Bay Ridge Subaru responded

Thank you for your 4.5 star review. I am glad you enjoyed your car service experience with us. It was a joy working with you. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. We hope to see you again soon. -BRS

December 12, 2019

Trustworthy I use my car to drive my daughter to school each day and, more importantly, to take my family cross country each holiday season. As a single mom, I c More

by KGETTLES-ATWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Pamela Morgan
Dec 13, 2019 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again. Happy Holidays! - BRS

December 12, 2019

Very friendly place I like this dealership they are fast and I feel I can trust them working on my car they differently tell you what's wrong with your car More

by LOUJONES251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Dec 13, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review. I am glad everybody was able to produce a collective effort to provide an outstanding car service experience for you. It was our pleasure. Thank you for Bay Ridge Subaru for all of your vehicle needs. We hope to see you again soon. -BRS

December 11, 2019

Best dealer service Love dealing with Bay Ridge Subaru. They have been honest and their service is fast and yet very thorough. They have renovated their waiting areas More

by fmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the other names, but everyone I have ever dealt with is friendly and knowledgable , Peter Marconi
Dec 12, 2019 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Bay Ridge Subaru. We appreciate you choosing Bay Ridge Subaru for all of your vehicle needs & we hope to see you again soon. -BRS

December 10, 2019

Convenient and Efficient Needed to service my vehicle. Easy to set up appointment, drop off vehicle, and pick up. Nice, friendly, and knowledgeable staff. They tell you what y More

by rnikezi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton, Michael Otero
Dec 10, 2019 -

Bay Ridge Subaru responded

Thank you for the review as well as the 4.5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! -BRS

December 10, 2019

Good service While my car was in service for recall. I got a nice rental upgrade for three weeks free. I like the service they offered. I highly recommend. More

by dtsui168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Dec 11, 2019 -

Bay Ridge Subaru responded

We appreciate your four star rating and kind review. Thank you for visiting Bay Ridge Subaru and we hope to see you again soon. -BRS

December 10, 2019

Excellent service Regular express type service for oil changed and multi-point inspection was fast While car was serviced, I had conversation with Cornelius Middleton More

by SBAUTKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Dec 11, 2019 -

Bay Ridge Subaru responded

Thank you for sharing your experience with Bay Ridge Subaru. We appreciate your business and loyal. Thank you for your recommendation and have a Happy Holiday season. -BRS

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