Bayside Chrysler Jeep Dodge | Page 227

Very professional staff. Honest about wait time. Considerate and understanding customer needs. Keep up the good work. Honest about wait time. Considerate and understanding customer needs. Keep up the good work. More

They were very kind, helpful, and patient. They answered all the questions I had. They helped me get the vehicle I wanted. They answered all the questions I had. They helped me get the vehicle I wanted. More

Very good service, staff was professional and very helpful, over all very good experience, thank you! helpful, over all very good experience, thank you! More

The visit was great. My service contact was very attentive and communicative to my needs. My service contact was very attentive and communicative to my needs. More

I came in a month prior because my start/stop system was not working. The first time the techs didn't ensure that it actually worked and sent me home with it still not working. I called a few weeks before t not working. The first time the techs didn't ensure that it actually worked and sent me home with it still not working. I called a few weeks before this appointment and the female on the phone had an incredibly rude and unprofessional attitude and did not want to make an appointment for me. I asked for a manager and she said she spoke to him and that I can bring it in on Tuesday. I asked if she needed any of my info and she said no that they had it. I show up Tuesday morning and as a I expected, I had no appointment. I went inside and the female at the front was apologetic but stated they were too busy to assist me. I asked for a manager and the manager Bob was also rude and unprofessional. I raised my voice at him asking him to not talk down to me because he laughed at me and told me "The world doesn't stop just because you show up." He also told me that I never spoke to him and that I couldn't have made an appointment. He doesn't know that I know there is another manager Tim. Bob is on such a power trip and was nor being apologetic for the service centers mess up. A tech named Eric was extremely helpful and even apologized for the way Bob spoke to me. He gave me his personal number and contacted me throughout the process. Bob said they couldn't take care of my car until 10pm. Eric had it done in 2 hours, he even came out with me to make sure it was actually working properly unlike the previous visit. Another customer came up to me outside and told me not to take their rude behavior personal, that that's just how they treat all their customers. Will absolutely never come back to bayside for anything, I'm appalled with the behavior of the employees to loyal customers. More

Excellent service! The entire team was extremely helpful! Highly recommend to family & friends! Great job The entire team was extremely helpful! Highly recommend to family & friends! Great job More

Very professional and very nice to talk to and understanding from the owner to managers to the workers very nice understanding from the owner to managers to the workers very nice More

It was a pleasure to work with Matthew, he was very helpful and knowledgeable and answered all my questions. My experience with the dealership was great. Thank you for your assistance. helpful and knowledgeable and answered all my questions. My experience with the dealership was great. Thank you for your assistance. More

Wait was a little long but worth the wait service was excellent and the rep was very supportive excellent and the rep was very supportive More

Super nice young man and very respectful came for a wrangler and got the perfect deal just amazing wrangler and got the perfect deal just amazing More