Bayside Chrysler Jeep Dodge

Amazing! Quick and easy working with Frankie! A car buyers dream ! He was the best! Told him what I wanted, he worked his magic and I was out the door with my Quick and easy working with Frankie! A car buyers dream ! He was the best! Told him what I wanted, he worked his magic and I was out the door with my Jeep! No back and forth No gimmicks! It was a great pleasure working with him and Bayside. Great dealership And great people! Absolutely love my new Jeep and would recommend anyone looking to go to bayside! More

Challenger to Cherokee We were looking to get out of a Challenger lease and finance a new vehicle. Arnold was extremely helpful and was able to get us into a 2019 Jeep Chero We were looking to get out of a Challenger lease and finance a new vehicle. Arnold was extremely helpful and was able to get us into a 2019 Jeep Cherokee at an amazing price. Arnold was very responsive to our needs and made the buying process as smooth as possible. More

MY EXPERIENCE WITH THIS DEALERSHIP WAS PLEASANT. MY SALESMAN TURGO TROPNASSE WAS VERY PROFESSIONAL AND ATTENTIVE. THE DEALERSHIP IS CLEAN & EVERYONE IS WELL DRESSED WITH THIS DEALERSHIP WAS PLEASANT. MY SALESMAN TURGO TROPNASSE WAS VERY PROFESSIONAL AND ATTENTIVE. THE DEALERSHIP IS CLEAN & EVERYONE IS WELL DRESSED. GOOD 1ST IMPRESSION. More

Stellar customer service! I’ve dealt with Adeel when he came to help my mother lease grand Cherokee back in 2015. The time came to upgrade and of course Mom was spoiled by the I’ve dealt with Adeel when he came to help my mother lease grand Cherokee back in 2015. The time came to upgrade and of course Mom was spoiled by the Jeep brand and the product itself. She wanted to upgrade into a new truck so we decided to see what the dealership had to offer. Upon entering, Adeel immediately recognized us, welcomed us and before you know it my mom was able to sign off and drive off in a brand new Jeep Grand Cherokee overland! His customer service was exceptional!!! Thanks for hooking us up Adeel! I look forward to dealing soon More

Bayside Dodge Walked in saw Salesman Arnold T knew from then he was my guy to get the deal on my Durango.. Honest from the start and worked the numbers to make sure Walked in saw Salesman Arnold T knew from then he was my guy to get the deal on my Durango.. Honest from the start and worked the numbers to make sure I was happy with the deal.. More

Stay away! Stay far far away! Stay far away from this dealership they are the epitome of a bait and switch dealer. I recently went to this location based on the review and suggesti Stay far away from this dealership they are the epitome of a bait and switch dealer. I recently went to this location based on the review and suggestion from TrueCar.com. I went to this location on Friday 4-27-2018 looking to trade my vehice and get into a 2018 Jeep Wrangler. I came with very specific specs and exactly what I wanted to put down and what I was willing to pay monthly I told the dealer Tony Pang that I didn’t want to do any negotiating and I simply wanted to pay what was on the Jeep website and get to as close of a monthly payment of what I was comfortable paying. After talking to Tony Pang he brought Over one of his “managers” to go over the deal and suggested I go into a JL wrangler vs the Jk wrangler because of the residual value and the difference would be about 13 dollars a month. I then asked to see the vehicle they were pitching me. Tony brought me upstairs and sat me in the very vehicle his “manger” was talking about. He then told me they have the vehicle in black and if I wanted it It would be here In the morning . I agreed on the terms told them i would be back in the morning with my down payment and title of my current vehicle. Simple right? , WRONG- Saturday 4-28-18 9am I called Tony Pang and confirmed everything we went over the night prior because I didn’t want to waste my time. TONY CONFIRMED WITH ME 3x everything we went over the pervious night. 1pm Im at the store again I go over everything with Tong Pang for the 4x time and he ensures me everything is fine the vehicle is here we are good to go. He then proceeded to tell me they couldn’t get the black one but the white was still available I said that’s fine white is okay. As soon as he ran my credit and come back with my result he comes back with the same manger from the night before and said oh I’m so sorry the vehicle Tony sat you in and said was available 5 mins ago isn’t available someone already put a deposit on it and he didn’t know. Then he proceeded to show me different options of other vehicles that I was never interested in. Naturally I’m Extermly upset and ANOTHER so called “manager” came over and said he will call over the the “person” that put the deposit on the vehicle I wanted was still going to come and buy. He told me to give him 5 mins and he would find out. 5 mins turned in to 20 mins. I went to the “manger” and asked what was the hold up it’s either yes or no he then proceeded to say oh well the guy said he has to talk to his wife give him 5 mins and he would call the manager back. Another 5 mins turned into 20. AGAIN I went to the “manager and asked him did he get anything and he said I was rushing him. Excuse me ?!?. I then proceeded to explain to him I been here over 2 hrs already waiting for a car you guys told me was here and then Explained to him that they ran my credit he then tells me oh so what you make it seem like your score is going to go down 30 point or something it’s only gonna go down 3 point 5 points max...... He then Tells me that if I’m not patient he’s not selling me a car at all and I can leave. At this point I ask to speak to someone above him he states there is no one above him..yea ok..so there was a older gentleman that clearly was either the owner or the main manager sitting at the podium so i grabbed him and asked who is above this man and he said he was..so much for no one above you Unfortunately I was unable to get his name as he would not give it to me i explained everything that went on to the older gentleman and he then told me the car wasn’t sold to another person but another dealership request the car and it’s being shipped out . He said that he would be able to get the car i wanted but i would have to come back on Monday then attempted to show me 4 more vehicles with less features that cost more or the same as the original vehicle. Please do your self a favor do not go here do not give them your business between the terrible customer service. The fake “managers” just lie after lie save yourself the time the hassle and the unnecessary credit inquiry. More

Transparent and Efficient After having an unpleasant experience at another Jeep dealership I decided to come to Bayside Chrysler Jeep and Dodge. It was the best decision and wo After having an unpleasant experience at another Jeep dealership I decided to come to Bayside Chrysler Jeep and Dodge. It was the best decision and worth the extra travel. I was immediately assisted by Adeel who went above and beyond in getting me the Jeep Grand Cherokee Trailhawk I wanted. Edwin also assisted me in ensuring I got the figures that I had anticipated. The model I had wanted was very limited and Adeel guaranteed that he would get it for me and delivered on his promise. What I appreciated the most was the fact that he did not try to sell me on another vehicle nor ever seemed hassled for going the extra mile. He is extremely professional, knowledgeable, efficient and an absolute pleasure to work with. There’s a fine line between servicing and being passionate about what one does. Being on the market looking to purchase/lease can be extremely difficult but Adeel had made it so seamless by listening and working around my needs. I would definitely recommend him to my family, friends or anyone in the market looking for a new car. More