Bayside Chrysler Jeep Dodge

Thumbs up!! These people went out of their way to help us.. Their pricing was extremely fair and the process was painless!! Thank you to them for taking good care These people went out of their way to help us.. Their pricing was extremely fair and the process was painless!! Thank you to them for taking good care of us!!! More

This dealer is no good Every time I take my car here they fail to provide proper service. When they fix something ,they break something else. I give them a very detailed des Every time I take my car here they fail to provide proper service. When they fix something ,they break something else. I give them a very detailed description of what the problem is and even then they can not resolve the issue. The first time I left my car there, it was parked on the street and hit by another car, I ended up dealing with that. The car had the instrument cluster changed due to a malfunction with the speedometer since then it does not display the average mile per gallon. Every time I take it back (for other reasons), I explain to them that amp display is missing and every time fail to fix it, as they return the car I realize that it is not fixed so they tell me it would take another 3 hours to fix it and I give up and take the car back. More

Their service sucks If you can ever go to another place for jeep, dodge or ram, go there!! Avoid coming here!! They pleased you when you try to get a car from them, but t If you can ever go to another place for jeep, dodge or ram, go there!! Avoid coming here!! They pleased you when you try to get a car from them, but they treat you like you owe them million dollars after your purchase. Whenever you go to the service department, you will never get a pleasant experience there. They delay of the time on picking up your car, and they give you attitude. Hello? You think I would send my car there to you if my car is not still under covered? Hello? You think that it is my fault to cause any trouble to my car, so my life will get more difficult? Your cars are not even qualified to sell out! If they say you can talk to their manager, please don't waste your time on that, never work. They help their partners. This place is just a TRASH! More

Run away from this dealer If I could give it zero stars I would. My experience at this dealership was simply dreadful. They are unethical and terrible people to deal with. Fro If I could give it zero stars I would. My experience at this dealership was simply dreadful. They are unethical and terrible people to deal with. From the salesman to the manager, one was worse than the next. They agree on the price and then change it when it comes to signing. Everything is bait and switch. I would never deal with him again. Read other reviews on site, they are all terrible. NEVER BUY ANYTHING FROM THIS DEALER. More

Not good Originally visited the dealership in the fall. Agreed to a deal on a new vehicle. Also agreed to a trade in value on my current vehicle. We signed an Originally visited the dealership in the fall. Agreed to a deal on a new vehicle. Also agreed to a trade in value on my current vehicle. We signed an agreement. After they could not locate the vehicle I wanted after quite some time, they ordered the vehicle for me. When I went in to pick up the vehicle, the paperwork was already finished and was not provided to me prior even though i requested to have it sent to me for review ahead of time. The paperwork had the correct amount for my trade in value, however it was difficult to determine actual price of vehicle I was buying. When I originally SIGNED the deal with the dealership, it clearly stated I was paying x on a vehicle with a list price of y. The vehicle I was then purchasing had a slightly lower list price because they did not order the car equipped as I wanted (even though I requested a copy of the order, assuming they would mess up the order, and they did not provide it to me). So I asked the finance person specifically whether the deal I was about to close on reflected the same discount from list price as the deal I had signed with them in the fall. I was assured it was the same discount. After buying the vehicle, I later the same day ran the numbers. It turns out I did not receive the same discount from list as originally agreed. It was actually approximately $1,000 less of a discount. I contacted my salesperson who referred me to the finance person who called me later in the week. First I was told I received same deal. After explaining to the finance person how their numbers actually worked, finally the finance person relented and acknowledged it was a different deal. I was then told many excuses as to why it was a different deal. None of which excused the fact I signed one deal and then got a different deal and was assured I got the same deal. I was told the sales manager would get back to me later in week since I was still not satisfied. That never happened. My advice is to make sure you check every single number in your sales contract and make sure the final contract is as you agreed. After being alerted of this review, the sales manager contacted me. He assured me he would look into the issue and call me back the next day. That was two weeks ago. No call back. Would never do business with this dealership again. More

Trade in When i walked in i was greeded and i expressed what i was there for. The sales person met my my requirements. I was pleased! When i walked in i was greeded and i expressed what i was there for. The sales person met my my requirements. I was pleased! More

Lying Salesperson (edited for a positive ending) I am FURIOUS! You have a LYING salesman, Bhav (unsure of spelling)! Upon returning my leased vehicle and leasing another, I told him that I didn't hav I am FURIOUS! You have a LYING salesman, Bhav (unsure of spelling)! Upon returning my leased vehicle and leasing another, I told him that I didn't have my second key fob with me and that I would bring it the next day. He said "Don't worry about it". I also pointed out that the new leased Jeep was missing the cargo cover and he said "take that on" (from the car I returned. I kept the fob for two weeks, just in case, then threw it out. Now I received a bill from the Fusion Lease Company close to $2000. Some of the charges were for the bumper...okay, I get that. I spoke to Jay, manager, salesman and lease company. Bhav LIED and told Jay that he told me to bring the key the next day. I am a customer since the EIGHTIES, with my very first Jeep Cherokee! I will be there to "discuss" this with Jay and Bhav. Your salesperson should 1) Know that a key fob has to be returned. 2) Know that you can't switch out a missing item from on car to another and 3) NOT LIE TO HIS MANGER OR CUSTOMER! More

Amazing Place! Great Employees Edwin is great sales manager - he is also so helpful and goes above and beyond to get the job done! I have now leased two cars through him and Bayside Edwin is great sales manager - he is also so helpful and goes above and beyond to get the job done! I have now leased two cars through him and Bayside along with my mom, sister, friend and cousin. We all love him and the rest of the staff (Luis, Reggie). More

Great service from Franklin Garcia Franklin's service as a sales person for me has been the best in the last 15 years that I have been buying/leasing cars. He is very attentive, knowle Franklin's service as a sales person for me has been the best in the last 15 years that I have been buying/leasing cars. He is very attentive, knowledgeable and works very hard to help you walk away with a smile. More