Bayside Chrysler Jeep Dodge

Second time that the wrong parts were ordered I brought my vehicle in for repair and was told that parts had to be ordered. When I was informed that the parts were in, I brought the car back. Af I brought my vehicle in for repair and was told that parts had to be ordered. When I was informed that the parts were in, I brought the car back. After waiting over an hour and a half, I was told that they were the wrong parts. This is the second time that I have had to return for an extra visit because the wrong parts were ordered. This is unacceptable. Jay in the service department couldn't have been nicer but one can't service a car with the wrong parts. I previously always purchased Hondas and it has been disappointing to have this problem two times out of the two times, I brought the car in for service. More

Best deal around This was the fourth and final dealership I went to and they were very accommodating, the salesmen Onur was very knowledgable and got me everything I w This was the fourth and final dealership I went to and they were very accommodating, the salesmen Onur was very knowledgable and got me everything I wanted and more More

Pleased to be working w/ Bob Kennedy to resolve the issue! 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the issue resolved and refunding the diagnosis fee. I look forward to updating you all. 3/2016: If I could rate my service experience a 0 I most certainly will. I first took my vehicle to them for a routine service & explained to Sergio that I had some sort of rattling noise which sounded like a pebble came in through the grill of the vehicle. Sergio mentioned if indeed it was a pebble they would be able to take care of it at no charge. I waited for 4 hours for my vehicle to only be told that I had to bring the vehicle in for further diagnosis at no charge and will be put into a loaner car because of the amount of time it would take to diagnosis the vehicle. I brought the car in a few days later as instructed. To my surprise because my car showed signs of body work to the passenger side door, Sergio said I would now have to reopen my insurance claim to have an adjuster view the vehicle. An adjuster viewed the vehicle a day later & to confirm what I said advised me that it sounded like a pebble but should the noise be attributed to the accident they would cover it. Of course now Sergio changed his story & after telling me the loaner car & diagnosis was a no charge, he said I would be charged for these services. Since when do you charge someone a diagnosis fee & not even diagnosis what the problem is. Sounds to me that they are looking to rip people off. On top of that, he tried to say the vehicle was involved in a front end collision when I explained to him it was a passenger side collision. He even went to the extent to tell me to go back to the body shop where I repaired the vehicle & act as if the noise was there right after the repairs. What a snake! I have referred people to this dealer who purchased vehicles but I no longer will. At least if you're going to make up things keep the facts straight! More

Great Very helpful sales persons and straight forward they had me in and out quick. Best price then other dealers. Took the time 2 explain terms and conditi Very helpful sales persons and straight forward they had me in and out quick. Best price then other dealers. Took the time 2 explain terms and conditions More

Great Experience I had a great experience leasing my grand cherokee. Everyone was very professional and helpful. I look forward to leasing my next car in 3 years :) I had a great experience leasing my grand cherokee. Everyone was very professional and helpful. I look forward to leasing my next car in 3 years :) More

Precise and professional I leased the vehicle two weeks prior to a truck side swiping the entire left side of my parked vehicle. After the original estimate by the insurance i I leased the vehicle two weeks prior to a truck side swiping the entire left side of my parked vehicle. After the original estimate by the insurance inspectors, the guus at Bayside found additional damaged which they also repaired. Thanks to them, the car looks as good as the day I drove it out of the dealers. Thanks to Jay and the rest of the team for their great job. More

buying experience So I had the pleasure of meeting Sal , Alex and Katie . Katie wonderful person but couldn't make the deal happen . Sal was more concerned with making So I had the pleasure of meeting Sal , Alex and Katie . Katie wonderful person but couldn't make the deal happen . Sal was more concerned with making more money than gaining a customer . My advise to buyers please don't waste your time with this dealership not to mention all the sales guys wait around the front desk like sharks . Trust me they couldn't work out a deal for me what makes you think they can even work out anything . Use true-car and get your first price . No one pays MSRP for cars anymore SAL . Response from the ownerin the last week There response Hello Sanjay Maraj, Sal, Alex and Katie worked with you to the best of their ability. What you were asking them for is something we simply couldn't do. If you have any further questions about what happened, please do contact us at the dealership, we'd be happy to discuss it further. I already picked up a jeep for what I wanted to pay and not $2500 more as Sal stated and got the color I wanted . More

Lousy management I went there to lease a vehicle I tell you this place is the worst ,the manager rich Was very un professionsal waited two days for him to get back to I went there to lease a vehicle I tell you this place is the worst ,the manager rich Was very un professionsal waited two days for him to get back to me never did when I finally called he could not give me a honest response all I can say bayside jeep go xxxx yourselves More

working together with Bob and Tim brang 100% results. I lift them up in prayer to keep me and my family safe in our cars.This dealership .service should know they are life savers. Gratefully yours Elvira I lift them up in prayer to keep me and my family safe in our cars.This dealership .service should know they are life savers. Gratefully yours Elvira More

Experience the sales representative was very helpful and was very attentive with any concern made it possible to get what I tended to buy and helped us get ever the sales representative was very helpful and was very attentive with any concern made it possible to get what I tended to buy and helped us get everything done in a timely manner More