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Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,426 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge ...
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This rating includes all service center reviews, with more weight given to recent reviews.
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4,426 Reviews of Bayside Chrysler Jeep Dodge - Service Center
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January 25, 2023
4 hours for a oil change is ridiculous. Rep spent more time on phone nohelp. Rep spent more time on phone nohelp. More
by barnyardantics
Verified CustomerEmployees Worked With
January 25, 2023
Came in for service after covid and you people do not have Scott Levine ?? He was a true pro and besides him Jay is the only person I deal with a true OG. The monotone no emotion zombie next to Jay shoul have Scott Levine ?? He was a true pro and besides him Jay is the only person I deal with a true OG. The monotone no emotion zombie next to Jay should work at the morgue . More
by JEEPAINTCHEAP
January 24, 2023
Online service does not book appointments, went in for an oil change and inspection. Online service used was the jeep wave app. oil change and inspection. Online service used was the jeep wave app. More
by KEN_NORIEGA
Employees Worked With
January 22, 2023
The staff was very pleasant. Excellent service was provided. Convenient hours since no appointment was necessary and you just drive in at 4 pm Excellent service was provided. Convenient hours since no appointment was necessary and you just drive in at 4 pm More
by nysfsa
Employees Worked With
January 22, 2023
My advisor was amazing it was a joint man which I forget his name, and Sasha when I called to get the appointment. But my two colognes valued over $300 along with my memory card for my camera for the car wa his name, and Sasha when I called to get the appointment. But my two colognes valued over $300 along with my memory card for my camera for the car was missing.When I got the car back my camera was telling there is no memory card and then I went back inside I spoke to the manager who also was great told me I can go buy another memory card he will give back the money..I wasn’t happy because things into my was missing as a value customer I will take my service somewhere else. More
by NONENONE0
Employees Worked With
January 22, 2023
They are. Very curious and helpful I was very pleased with the service I was finished very fast Very curious and helpful I was very pleased with the service I was finished very fast More
by Anna Hellen
January 21, 2023
Very reliable service friendly staff J my service advisor, so good guy top notch always give you a new nonsense review of everything that’s going on with your car advisor, so good guy top notch always give you a new nonsense review of everything that’s going on with your car More
by w7332
Employees Worked With
January 20, 2023
I was greeted by Brian. Well not really greeted. He was a bit rude and seemed to have a slight attitude. I had asked about something different than an oil change (which I wa Well not really greeted. He was a bit rude and seemed to have a slight attitude. I had asked about something different than an oil change (which I was there for), and was told if I wanted it checked I could leave the car for the next day to be seen, however they weren’t guaranteeing a time to be seen, which I completely understand, however the way it was said, was not customer friendly. I have been here for ALL my oil changes since I purchased the car in 2021 with not one bad experience or attitude or anything. I was a bit disappointed this day. I hope this isn’t going to be a consistent thing. More
by fmendez2191
Employees Worked With
January 20, 2023
The customer service here is the worst I’ve ever experienced at a dealership. I made an appointment at the end of October to get my car serviced on 12/3/22. I came for my appointment early and was t experienced at a dealership. I made an appointment at the end of October to get my car serviced on 12/3/22. I came for my appointment early and was told everything will be ready in a few hours and was sent home. Only to be called back two hours later and told that my parts were not in stock and to come back to retrieve my car. When I came back I waited another two hours because the staff had lost my key. I was then I Siri yes to take an Uber hole to get my spare key because the staff was unable to cut my a new key. After Ave real hours of back and forth and still had to wait almost 30 days and after several phone calls to get my car serviced. It is now 1/20/23 and I still have not been reimbursed for my Ubers back and forth like I was promised. I never get a call back from the desk staff and there’s always an excuse as to why I’m unable to speak with the manager Bob Kennedy. This location will never get another dollar from me. This issue has been going on for months and frankly the apologies are hallow or there isn’t any changed behavior. The staff and management are terrible and and are overdue for customer service training. I’m beyond disappointed with my experience here and wouldn’t even come back here for free. More
by Shamar Bruce
