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Bayside Chrysler Jeep Dodge - Service Center

Bayside, NY

4.4
4,394 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams. Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you. Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape. We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .

212-19 Northern Blvd

Bayside, NY

11361

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4,394 Reviews of Bayside Chrysler Jeep Dodge - Service Center

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August 11, 2021

Really quick and fast to make all well done I will let everybody know this is excellent Service in Queens ! Yes this is Bayside Jeep! More

by JY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Lawson , Kevin Chanona
Aug 11, 2021 -

JY responded

Nice dealer 👍

Aug 11, 2021 -

JY responded

Nice dealer👍

August 11, 2021

From the man who took my car outside to the service department people very professional. Brandon was very helpful. Explained every detail that was wrong with my car. More

by r.hernandez8398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Diaz
Aug 20, 2021 -

Bayside Chrysler Jeep Dodge responded

Thank you for your review of your experience with us! Thank you for servicing your vehicle with us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!

August 11, 2021

They did a great job and everyone was so polite. I’m looking forward to my next visit getting my oil changed and I would recommend the dealership to all my friends More

by CAPOUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
bobby Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Rickard, Brandon Diaz, Kevin Chanona, Sebastian Lee, Daniel Hadnagy
Aug 20, 2021 -

Bayside Chrysler Jeep Dodge responded

Thank you for your review of your experience with us! Thank you for servicing your vehicle with us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!

August 09, 2021

Very good attention time waiting was short I’m very comfortable with the waiting time everybody are so friendly for me the service is very good More

by colombiadad@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lee
Aug 31, 2021 -

Bayside Chrysler Jeep Dodge responded

Thank you for your review of your experience with us! Thank you for servicing your vehicle with us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!

August 09, 2021

Lack of communication. Leasing a car that needed service, no assistance with the obtaining a rental in any capacity...ok cool But why 3 weeks to get my car back? No one called me at any point during the ti More

by Unfortunate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Diaz
August 08, 2021

Joanne came through clutch for me! She listened and took care of my issue in the utmost professional way! She made my day, thanks! I am always iffy about leaving my car at a dealer since I have experienced More

by Jay G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne
Aug 31, 2021 -

Bayside Chrysler Jeep Dodge responded

Thank you for your review of your experience with us! Thank you for servicing your vehicle with us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!

August 07, 2021

My car had to be towed to the dealership on Monday, August 2, 2021 around 6 PM. It took almost 20 minutes before my car could be put on their premises. Upon entering the dealership, the service agent w More

by lmendolia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Diaz
Aug 10, 2021 -

Bayside Chrysler Jeep Dodge responded

Hi. Normally we do our best to resolve all issues for customer complaints but in this rare case we only can say we are truly sorry. We understand that all these events collectively make us seem unreliable to work with but we promise all these events unfolded individually and were not intentional. We do apologize and are making sure to use this scenario as an opportunity to retrain all staff. Thanks for your critique and appreciate your patience.

August 07, 2021

Very professional Was a waiting time little but is worth Very professional Was a waiting time little but is worth it They did fix the problem on my chair Thank you and have a great day More

by drita1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Diaz
Aug 31, 2021 -

Bayside Chrysler Jeep Dodge responded

Thank you for your review of your experience with us! Thank you for servicing your vehicle with us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!

August 06, 2021

Prior to the last time I dropped the van off, I had dropped it for a check engine light and a misfire. They told me was faulty cam shaft, lifters and tappings?(not sure if that is the correct part) but More

by Aleem B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Diaz
Aug 10, 2021 -

Bayside Chrysler Jeep Dodge responded

Hi. Jay has tried calling you a few times. Can you please call him back so he can make things right for you. Thanks!

August 06, 2021

I called to make an appointment for my door o be looked at because of a back door lock malfunction. When making the appointment on the phone I had asked if there would be a diagnostic fee. The lady said no More

by makliros86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Diaz, Kevin Chanona, Sebastian Lee
Aug 10, 2021 -

Bayside Chrysler Jeep Dodge responded

Hi. I know you and Bob spoke and all is settled. I hope you are happy and you can reflect that in this review. Thanks!

Aug 10, 2021 -

makliros86 responded

Bob the owner called us to clarify the misunderstanding. He was very thorough and explained the confusion in detail. Since we already ordered the part ourselves ..to fix the issue we had originally made an appointment for; he offered us free oil change to make up for the confusion. We appreciated that with much gratitude.

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