Bayside Chrysler Jeep Dodge - Service Center

2 hours for an oil change for first appointment Not sure whY they would book 7am appointments for over 10 people and expect everyone there to leave happy. Very disappointed in their service dept. th Not sure whY they would book 7am appointments for over 10 people and expect everyone there to leave happy. Very disappointed in their service dept. this will probably be the reason why I do not purchase another vehicle from this location. More

I doubt if I’ll be back. When I pulled up for my appointment, I greeted the guy outside with “Good Morning, Sir.” His total reply with a straight face: “Do you have an appoint When I pulled up for my appointment, I greeted the guy outside with “Good Morning, Sir.” His total reply with a straight face: “Do you have an appointment.” When I walked inside, I stood for almost 5min before being acknowledged — at all. Granted they were busy, but I xxxx sure didn’t feel welcomed. A “we’ll be with you as soon as we can” would have be cool; instead, it was if I was part of their problem instead of part of their reason for being there. When my Jeep, which I purchased there by the way, was ready, I found out because I called the dealership instead of the other way around. I was charged over $600 for rear — just rear! — brakes and rotors. The only reason this review isn’t on Yelp, Facebook, Consumer Reports, Cars.com, CarGurus, YourMechanic.com as well as a bunch of other sites is because the manager, Bob, took $150 off the bill, which eased my frustration just a bit. That said, Bob told me I should have negotiated. Really? I negotiated to buy the car; if I have to do that to get a fair price for service, I’ll go elsewhere. I expect to pay a little more for service at dealership; when I take my other cars to BMW, however, they at least make me feel appreciated. More

Fast and efficient service Fast check in, quick turnaround and great service altogether. Regular maintenance performed and not to long wait time. Great dealership and excellent Fast check in, quick turnaround and great service altogether. Regular maintenance performed and not to long wait time. Great dealership and excellent customer service. Very organized. More

Jay the best Excellent service! Jay always on top, all staff also courteous even when annoyed by some never happy customers! Service dept is the reason why this Excellent service! Jay always on top, all staff also courteous even when annoyed by some never happy customers! Service dept is the reason why this dealer is doing well! Sales dept has room for improvment! More

The parking ugh. While the service I requested was completed without issue the parking and pick up is an issue. I do not like the fact the my vehicle is parked many bl While the service I requested was completed without issue the parking and pick up is an issue. I do not like the fact the my vehicle is parked many blocks away on the street and not easily accessible or secure! I wait for my vehicle to be serviced thus when complete it should be immediately given to me not parked so far away and then I must wait for someone to go retrieve it. I worry about the security and driving of my vehicle. More

Service always with a smile I have been to this dealership many times. Every time I am greeted with a helpful, knowledgeable, and professional service person. I went in for my I have been to this dealership many times. Every time I am greeted with a helpful, knowledgeable, and professional service person. I went in for my routine oil change but noticed that there was a recall on a cooling fan. I asked the serviceman if that could be fixed also at this time and he said sure no problem. I waited for my car and was Notified several times of the status of my vehicle. I love this place! More

BEYOND SATISFIED CUSTOMER I was referred to Bayside Jeep Chrysler by an existing customer. I really can’t thank Timothy,, Scott and Carl on accommodating me with servicing my 2 I was referred to Bayside Jeep Chrysler by an existing customer. I really can’t thank Timothy,, Scott and Carl on accommodating me with servicing my 2015 Jeep Grand Cherokee Limited regarding an issue suddenly was experiencing. The whole process was transparent from the minute I contacted TIm, dropped truck off to Scott and Carl serviced the truck in a timely manner communicating throughout the process. I would recommend them to anyone and will certainly be using them going forward for all my Jeep needs. More

Good service Very good service, staff is friendly, service men and valet took care of my car. good service. Will definitely keep bring my car there for service. Very good service, staff is friendly, service men and valet took care of my car. good service. Will definitely keep bring my car there for service. More

I LOVE this place! My appointment was seamless. They answered all my questions. They were also super nice. Great customer service! I can't remember the service advisor My appointment was seamless. They answered all my questions. They were also super nice. Great customer service! I can't remember the service advisors name (he did introduce himself, I just can't remember). I spoke briefly with both managers and was absolutely thrilled with the service and attitude of all 3 of them. More