Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,355 Reviews of Bayside Chrysler Jeep Dodge - Service Center
Excellent service Scott Levine in service is absolutely amazing. I’ve been to every Jeep dodge location within the 20 mile radius and Scott was the only guy to a knowle Scott Levine in service is absolutely amazing. I’ve been to every Jeep dodge location within the 20 mile radius and Scott was the only guy to a knowledge my warranty and not charge me extra. I never have to wait and he promptly lets me know what’s going on. I won’t be servicing my vehicle anywhere else but bayside Jeep. Thanks Scott! More
Always a good experience The reason I always give a great rating is because Jay in service always treats me with the best customer service. He makes his customers feel like th The reason I always give a great rating is because Jay in service always treats me with the best customer service. He makes his customers feel like they are valued. He will always go out of his way to help you and make sure you leave the dealer happy More
Bad service Worst experience i ever had from the guys outside near the servie darptment to rep who answer the phone in sevice overall terrible customer service Worst experience i ever had from the guys outside near the servie darptment to rep who answer the phone in sevice overall terrible customer service More
AC repair Bob was great. Called me and put me in for an appointment. He had my car repaired while I was at work Air conditioner is working great now. Bob was great. Called me and put me in for an appointment. He had my car repaired while I was at work Air conditioner is working great now. More
Great Service In A Timely Manner. Dropped my car off and everything was done in a reasonable amount of time, considering how busy they were. Everyone was helpful and friendly. No prob Dropped my car off and everything was done in a reasonable amount of time, considering how busy they were. Everyone was helpful and friendly. No problems at all. More
In and out fast I'm always pleased when I go to Bayside Jeep because the service is great and fast everyone is always curtious and friendly every time I'm always pleased when I go to Bayside Jeep because the service is great and fast everyone is always curtious and friendly every time More
Brian and Louis were a great help! Brian was very helpful in getting my car ready for the summer! Louis also gave me a ride back home because they needed to keep the Jeep in for a few n Brian was very helpful in getting my car ready for the summer! Louis also gave me a ride back home because they needed to keep the Jeep in for a few nights to complete all necessary services. Thank you guys soo much! More
Lack of manners No one acknowledges you when you enter. As you are giving your reason(s) for being there they never make eye contact or let you know if they are actua No one acknowledges you when you enter. As you are giving your reason(s) for being there they never make eye contact or let you know if they are actually listening to you. They try to brush you off as fast as possible. When they call you to let you know your car is ready they lack any friendliness. When picking up my car the girl at the desk was too busy talking to coworker and appeared to have an attitude. She dismissed me without ever asking if I had any questions (my car, only a year old, had a lot to be looked into). When I spoke to Brian and asked about specific problems he seemed to care less about my questions. Overall experience was terrible.! More
Timely service for nickels and dimes The service was done time a very timely manner and the vehicle has been running great since we got it back. However the repairs weren’t covered by war The service was done time a very timely manner and the vehicle has been running great since we got it back. However the repairs weren’t covered by warranty which is fine. The problem is when they nickel and dime you for everything. For example $50 for putting a license plate bracket on the car after paying over $350 in labor and repairs seems crazy. More
Slow service You have 5 people sitting at the counter at service/parts but only two are actually with a customer. The same two reps are also answering calls and ru You have 5 people sitting at the counter at service/parts but only two are actually with a customer. The same two reps are also answering calls and running tickets from front to back while with a customer. The others just sit there while the customer line starts to go out the front door. The wait to just get to a rep is too long then it takes forever with a rep for one small thing to be done. Then the long wait for it to actually get serviced is ridiculous. Not sure if it’s just this dealership or if it’s like this with all others. But our experiences with other car brands have never been this dissatisfying. Will try another dealership next time. More