Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,355 Reviews of Bayside Chrysler Jeep Dodge - Service Center
Best Service Manager Bob went above and beyond on solving my jeep problem. Went late friday afternoon without any appointment and told him the problem (engine overheating) Bob went above and beyond on solving my jeep problem. Went late friday afternoon without any appointment and told him the problem (engine overheating) i’m having and was told not to worry and he’ll get it fixed and just wait for it. I was out of there in less than 3 hours. Thanks Bob. More
Like New I went in for a ticking in my 2015 Cherokees engine, not only is my engine now quiet and like new but they also found a problem with my transfer case I went in for a ticking in my 2015 Cherokees engine, not only is my engine now quiet and like new but they also found a problem with my transfer case and fixed it. Yes it was under warranty so a lot of time was saved because that problem was just showing itself. Jay was always though in explaining what the problem was and how it was gong to be fixed. When I need a ride I got it, Thanks. More
Solid job! Had to bring in my Cherokee for some major warranty repairs and was very pleased with the quality of work performed. Bob Kennedy was excelent to work Had to bring in my Cherokee for some major warranty repairs and was very pleased with the quality of work performed. Bob Kennedy was excelent to work with and his team did a great job. My Jeep runs excellent again! More
Services Everything went great. The time it took to repair the recall was shorter the I was excepting .Everything was very professional. Keep up the good work. Everything went great. The time it took to repair the recall was shorter the I was excepting .Everything was very professional. Keep up the good work. More
Great job Love everything about bayside dealership. Keep Up the god work. I hope to buy my next Jeep there in a few more years. Thank you for everything Love everything about bayside dealership. Keep Up the god work. I hope to buy my next Jeep there in a few more years. Thank you for everything More
Five Hour Olil Change I am extremely disappointed in how this service call went. First, I tried to make an appointment online, but never received a response. So I then foll I am extremely disappointed in how this service call went. First, I tried to make an appointment online, but never received a response. So I then followed up via online chat. I was told (via chat) that someone would get back to me, but no one did. I then called to make an appointment. Finally, my appointment was set for 9AM. I arrived on time, and after 3 hours, I was called to the counter to be told that they lost the key to my Jeep. After 45 minutes, they finally found my key. In the end, I was signed out at 2PM. I expected to wait the normal 2 hours, but five hours for an oil change and tire rotation, with an appointment, is too much for me! More
Pretty good this time. This dealer is better than others. My car recall was done earlier than expected. An hour and a half instead of two hours. Waiting room had bagels left over this time. That is not alw My car recall was done earlier than expected. An hour and a half instead of two hours. Waiting room had bagels left over this time. That is not always the case. No hot chocolate in dispenser which an added benefit so I won't count that against them. The only other not-so-great thing was that after the service was done I was told to wait outside and it took a little over 15 minutes for my car to be brought to the pickup area. I would have preferred to wait inside getting some more work done. I know the recall is not the dealer's fault, but these things take time out of my schedule, so the less time I lose, the better. More
Thrown To The Dogs I have been coming here for over 8 years and am on my 3rd Jeep from here. On my last lease the finance officer Jason said he would put it in so I woul I have been coming here for over 8 years and am on my 3rd Jeep from here. On my last lease the finance officer Jason said he would put it in so I would have free oil changes as I have had on all my other vehicles. This is why I travel to the shop for an oil change. When I went in on this past Wednesday, I was told I need to pay for my oil change. I simply stated I needed to talk to Jason about it. The service man Jay told me Jason is no longer there. He told me my sales man was Juan. I said ok. He gave me the paper work for the car to be serviced as I went to the sales floor. I then found out Juan was no longer there. I wish I was contacted by someone to tell me I was to deal with someone else if I had issues. So I figured I would just pay for the oil change. After 2 hrs and 16 minutes My car was done. There was no fee so I thought Jay was being nice and didn't charge me. After getting in my vehicle I saw that there wasn't a new oil change sticker on my windshield. I went back into Jay and asked if I had an oil change he said no that I said I didn't want it and they only did the inspection. I stated that's not what I said and walked out. I do not need to waste 2-3 hrs any more and pay for the oil change when I can just go two blocks to a mobil station and have it done in 1/2 an hr. More
Good customer service. Well organized and efficient teamwork . My car runs new again, just out of factory. Fair waiting time. They don’t force you to buy anything. They help you make informed decisions, that’s . My car runs new again, just out of factory. Fair waiting time. They don’t force you to buy anything. They help you make informed decisions, that’s all. More
Replacement Key Fob Again, thanks to Jay Escobar and Bob Kennedy my experience was all positive. My vehicle was returned in the time frame promised and the price of the r Again, thanks to Jay Escobar and Bob Kennedy my experience was all positive. My vehicle was returned in the time frame promised and the price of the repair was as quoted. More