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Bayside Chrysler Jeep Dodge - Service Center

Bayside, NY

About
Employees
Reviews
4.4
4,356 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams. Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you. Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape. We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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Call Service Center (347) 960-4783

212-19 Northern Blvd

Bayside, NY

11361

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4,356 Reviews of Bayside Chrysler Jeep Dodge - Service Center

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July 17, 2023

Quick and easy service provided when I visited. I came in for an simple oil change. More

by justiny1736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Bayside Chrysler Jeep Dodge responded

Thanks for sharing your thoughts about your experience with Bayside Chrysler Jeep Dodge. We appreciate your business and hope to see you again soon!

July 17, 2023

Check in technicians are very friendly and professional. I found the service to be fast and thorough. More

by Robert M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Bayside Chrysler Jeep Dodge responded

Thank you for the kind words for our service department, Robert! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 17, 2023

Made me pay $11,000 for an engine repair which should have been covered by my MOPAR warranty. They promised I would be reimbursed but once they received the money, they become unprofessional. Empty promi More

by potterm76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Shine
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Bayside Chrysler Jeep Dodge responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind sharing some more detail, please call and ask for Bob Kennedy to discuss this matter further. Thank you for your time!

Aug 08, 2023 -

potterm76 responded

Bayside continues to push the envelope as to what unprofessionalism can be defined as. They brush their customers off with fake responses like the one above pretending to care. No resolution was provided and they leave their customers with empty pockets.

July 16, 2023

Very prompt and and wonderful staff thank you , specially Ray did a great service appreciate More

by nonenone0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2023 -

Bayside Chrysler Jeep Dodge responded

Thank you for choosing Bayside Chrysler Jeep Dodge. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2023

Insensitive customer service representative’s. They don’t have a clue about the customer meeds More

by LISA09SIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Bayside Chrysler Jeep Dodge responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please call and ask for Bob Kennedy to discuss this matter further.

July 16, 2023

Very easy to make an appointment… great quality service very friendly… vehicle finished and timely matter… Would recommend excellent overall More

by pdkcont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Bayside Chrysler Jeep Dodge responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 16, 2023

Brought in for first service and recall. Service was prompt received car back with all repair done. More

by melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Bayside Chrysler Jeep Dodge responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bayside Chrysler Jeep Dodge.

July 15, 2023

No good service still job not finished bring keep in two times both times no work finished More

by DEBAIQBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Bayside Chrysler Jeep Dodge responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please call and ask for Sal Fazio for sales and Bob Kennedy for service to discuss this matter further.

July 15, 2023

Keep having me come in sayythey can help me get a car and leaving without a car keep asking me to come in for lost dreams More

by alterry.terry.terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Singh
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Jul 17, 2023 -

Bayside Chrysler Jeep Dodge responded

Thanks for sharing your thoughts about your experience with Bayside Chrysler Jeep Dodge. We appreciate your business and hope to see you again soon!

July 14, 2023

Jay always provides excellent service and makes me feel welcome when I come in for service. He works his tail off for his customers and this is why I continue to use Bayside CJD for all my service needs! More

by Mfrancis21
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Bayside Chrysler Jeep Dodge responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you for choosing Bayside Chrysler Jeep Dodge, we look forward to having you as a valued customer for many years to come!

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