Bayside Volkswagen

What a GREAT experience! Al Dong was my salesperson and he epitomizes the words outstanding customer service/satisfaction. On my first visit, Al arranged for a test drive and was extremely knowledgeable a he epitomizes the words outstanding customer service/satisfaction. On my first visit, Al arranged for a test drive and was extremely knowledgeable about the vehicle I was interested in leasing. I told him from the onset that I was still undecided as to what I was going to lease. I was turning in a lease on a Honda and was seriously considering leasing from them again. The consumate profession that he is, he never "knocked" his competition! He went on and compared the two vehicles in a professional and courteous manner. He was never pushy and thanked me for taking the time to come in and see him. He also asked for the opportunity to be of service to me if I should consider a Volkswagen lease. After looking at the Honda and Jeep, I decided I wanted the Volkswagen truck. Remembering my plesant experience with Al, I returned to the dealership and happily gave him my business. On the day of pick-up, he patiently explained every single detail of the truck. He even set the radio stations and hooked up the bluetooth! I am thrilled with my truck!!!! My brother-in-law has been a Volkswagen driver for many years and he has also raved about their vehicles....I can certainly understand why! Volkswagen and Al: you have my business for many years to come. Thanks for a great experience! More

Al Dong welcomed me as soon as I walked in and took me through the test drive. He was so easy to deal with that any anxiety I had about the car leasing process faded away. He explained everything so wel through the test drive. He was so easy to deal with that any anxiety I had about the car leasing process faded away. He explained everything so well that I recommended him to another person and anyone else who would ask. Al was sincere and he cared about my experience. THANK YOU!!! More

I have purchased two cars from this dealership. My first purchase in 2008 was an unforgettable positive experience with Evelyn Laski who was my sales person. Due to the great service in 2008, I came bac purchase in 2008 was an unforgettable positive experience with Evelyn Laski who was my sales person. Due to the great service in 2008, I came back this February to purchase a brand new 2012 GTI. This time, Evelyn was unavailable so Jack Depalo assisted me with my needs. He was extremely pleasant, he understood my budget needs and worked with me to make sure I was at a comfortable monthly payment without having to compromise the features I wanted in my car. Despite being there on a busy Saturday, Jack did a great job at not making me feel rushed. When I was ready to pick up the car and finalize the deal, I met Angelo Alexiades(Finance Manager), he also excelled my expectations. He went over the entire contract very thoroughly. The car was ready by the time I arrived, however, I noticed a small scratch on one of the wheels so Angelo asked to have it switched immediately. It was overall a great experience. The only manner in which people should be treated when making such an important purchase. When I purchase a car, I expect great service, I expect for the seller to want my business, and Bayside Volkswagen continues to exceed my car buying experience expectations. More

Just picked up a 2012 Jetta from Bayside VW. I worked with Mike Grant on the purchase, he was friendly and knowledgeable making the entire process simple and without any surprises. I would highly recomm with Mike Grant on the purchase, he was friendly and knowledgeable making the entire process simple and without any surprises. I would highly recommend anyone thinking of a VW to visit Bayside VW. More

My experience with Bayside VW was excellent! You always hear of problems when going to car dealerships but NOT at Bayside VW! They were honest, friendly, and knew their product. I was treated with respect hear of problems when going to car dealerships but NOT at Bayside VW! They were honest, friendly, and knew their product. I was treated with respect and they were easy to work with. I would definetly return or recommend someone to purchase or lease their new VW from Bayside VW. Thanks guys for a easy and great transaction! More

I had a good experience at this dealership. The consultants were friendly and helpful. The customer service and quality of work was good. I would recommend this dealership to my family and friends consultants were friendly and helpful. The customer service and quality of work was good. I would recommend this dealership to my family and friends if they are interested in purchasing/leasing a Volkswagen. More

John spent a lot of time with us explained us the product very well ,was always patient and available. overall it was a stress free experience ! very well ,was always patient and available. overall it was a stress free experience ! More

I recently acquired a 2012 GTI at Bayside VW. I had dealt I recently acquired a 2012 GTI at Bayside VW. I had dealt with Jack Depalo, Mike Grant, Angelo Alexiadis, Liza and Joel [sorry Liza & Joel about y I recently acquired a 2012 GTI at Bayside VW. I had dealt with Jack Depalo, Mike Grant, Angelo Alexiadis, Liza and Joel [sorry Liza & Joel about your last names :) ]. Upon reflection- given the economy, the New York Shtick, the other unsavory dealerships not to mention my deluge of enquiries, this team on balance did a fine job! As this is my first vehicle in a sports car class, I must give special kudos to Angelo for his patience and insights on low profile wheel dimensions and aerodynamics. Insofar as my GTI goes, well its Ausgezeichnet! (Thats German for Excellent!). I highly recommend Bayside VW! Dave More

Following an horrible experience with another car dealer, it was refreshing to work with the staff at Bayside Volkswagen of my new CC. From the moment I stepped in the door, Al Dong and the rest of the staff it was refreshing to work with the staff at Bayside Volkswagen of my new CC. From the moment I stepped in the door, Al Dong and the rest of the staff made my experience a very pleasant one, and renewed my confidence with car dealers. Al's knowledge of the CC was excellent, as well as throughout the entire process. Many thanks to the Al and the rest of the staff with their TLC, the guys there are real gentleman! More