Bayside Volkswagen

I schedule service for my VW Passat usually once a year since I purchased it. Every time I have been to the service center at 31 Watermill Lane my experience has been very good. The last time I brought m since I purchased it. Every time I have been to the service center at 31 Watermill Lane my experience has been very good. The last time I brought my car to this location was in December of 2013.I worked with Chris Albanese and he was very clear about the service required. He is very knowledgeable and explains everything that is being done to my car. I have found everyone at this location to be very friendly and very professional. I have used the shuttle service also and have found the drivers and this service to be a great asset to having my car serviced at this location. More

When entering the dealership I was greeted by Allan Rosenberg. Allan was most helpful in asisting me in the sales process for the Volkswagen model S that I was seeking to purchase. I was extremely pl Rosenberg. Allan was most helpful in asisting me in the sales process for the Volkswagen model S that I was seeking to purchase. I was extremely pleased with Allan's understanding of my needs in making this purchase and his knowledge of the model S automobile. To assist in the purchase of this automobile Allan introduced me to Daniel Yankov. In positive discussions with Daniel, we were able to come to an agreement on the value of my trade in and the price of model S Volkswagen to my satisfaction. I was most satisfied with the way discussions were handled during the negotiating stage of the sales process. In closing the deal and making delivery, Allan was most helpful in giving me an overview the automobile's instruments. Most of all Allan was extremely patient in answering my questions from the time our meeting till when the automobile was delivered. I will most certainly recommend Bayside Volkswagen to anyone that may be interested in purchasing a Volkswagen and to contact Allan Rosenberg. With Allan's assistance my experience with Bayside Volkswagen was very positive. More

I have had very positive experiences dealing with Nick as my service advisor. When I began going to to the dealership, I was unaware that I would be dealing with Nick for the remainder of the time I own my my service advisor. When I began going to to the dealership, I was unaware that I would be dealing with Nick for the remainder of the time I own my car. When I learned that he will be my advisor for the time I own my car, I was very happy because of the rapport we had established with one another, and the care he shows for the needs of the customer. I could not be happier. Love owning a Volkswagen and being a customer of this dealership! More

This dealership provided excellent service. They are professional,honest and caring. They make sure that the customer is happy. I am pleased with my jetta and the overall experience thus far. professional,honest and caring. They make sure that the customer is happy. I am pleased with my jetta and the overall experience thus far. More

My first time leasing a new car, had a great experience, everyone was very friendly and helpful. Allan Rosenberg is a GREAT sales consultant. If you decide to go to Bayside VW, ask for Allan! everyone was very friendly and helpful. Allan Rosenberg is a GREAT sales consultant. If you decide to go to Bayside VW, ask for Allan! More

Everyone I had deal with this dealership was so incredibly nice, especially Emil, he really treats me like family. And he is extremely knowledgeable about the vehicles he sells. I got a fair and ho incredibly nice, especially Emil, he really treats me like family. And he is extremely knowledgeable about the vehicles he sells. I got a fair and honest deal and could not be happier with that, it’s not just buying a car from him, it’s an experience. More

I was very pleased with my experience with Bayside Volkswagen, as they are an extremely friendly and fair dealership. Mr. Jeffrey Schull and Mr. Angelo Alexiadis were a huge help throughout the entire Volkswagen, as they are an extremely friendly and fair dealership. Mr. Jeffrey Schull and Mr. Angelo Alexiadis were a huge help throughout the entire process in getting me a new Jetta, as they were both more than helpful and very professional. My overall experience at Baysie Volkswagen was terrific and I would definitely recommend this dealership to anyone interested in buying or leasing a Volkswagen. More

I brought my 2008 VW GTI in for repair of a sunroof drain leak. The appointment was for 7:30 am on a Wednesday morning. The car was promised back on Thursday by 5:30 pm. I brought the car in Tuesday at 5: leak. The appointment was for 7:30 am on a Wednesday morning. The car was promised back on Thursday by 5:30 pm. I brought the car in Tuesday at 5:30 pm so they could start working on it first thing Wednesday morning. After not receiving a phone call for 2 days, I called the service advisor, Nick Sinacore, at 2:30 pm Thursday to check the status. He told me they couldn't find the leak and they needed to keep the car another day. After not receiving a phone call all day Friday, I called Nick again and got his voicemail. I left a message and called the receptionist to speak with a Manager. The receptionist, Anna, said the Manager, Bob Torres, was on a conference call and he would call me back. I never received a phone call from Bob Torres. Finally Nick called me at 4:32 pm, and told me they found the leak, but they needed to keep the car longer to repair it. I asked what they did up to this point and he told me the mechanic put sealant on the sunroof drain hose but it was still leaking. I told him I needed the car back for the weekend and I was going to pick it up as-is and repair it myself, When I inspected the car at home, there was NO sealant installed on the sunroof drain hose. In summary: 1. The car was not completed when promised (2 days to seal sunroof drain hoses.) 2. No phone calls initiated by the Service advisor to give me the status 3. No return phone call from the Service Director. 4. They Service Advisor lied about sealant being installed on the sunroof drain hose. You decide if you want to bring your VW to Bayside VW for service. As expected, Bayside VW did not send a feedback survey to me. On a separate note, I own three VW's, a GTI, a Rabbit, and a Tiguan and have done business for years with the Bayside VW parts department which is a first class operation. More

Angelo !!!! He's the man !!!! I got the best deal on a 2014 passat tdi se . Piece of advise for all VW buyer ... Forget all dealers and go see Angelo At bayside VW for the pleasant and smooth car buying a 2014 passat tdi se . Piece of advise for all VW buyer ... Forget all dealers and go see Angelo At bayside VW for the pleasant and smooth car buying experience !!!! More

I bought my car recently and I love it. Both Allan and Nelson worked very hard to get me the car that I wanted and I can't thank them enough! Nelson worked very hard to get me the car that I wanted and I can't thank them enough! More