Beaver Chevrolet - Service Center

Beaver is by far the worst dealership when it comes to the service department. This is the second Chevrolet I have owned and I vow to never buy another one of their cars again. They have given me the run the service department. This is the second Chevrolet I have owned and I vow to never buy another one of their cars again. They have given me the run around to fixing an ongoing issue that clearly involves my transmission for the last year. I brought the vehicle in 3 times since November 2022 regarding the same issue. I bought the car brand new off the lot and to date I have only about 40k miles and have had 2 major issues with the vehicle since then. It’s clear that they are waiting on the power train warranty to expire in hopes of mysteriously finding the issue after 60k miles so that the warranty is no longer valid. I highly encourage you to shop elsewhere or get something other than a Chevrolet. More

Back seatbelt failed. Dealer wants $400 to fix unless the part is broken and if it is, it would be more. I have the extended warranty and the car is only three years old; Dealer wants $400 to fix unless the part is broken and if it is, it would be more. I have the extended warranty and the car is only three years old; not covered they don’t care. My kids ride back there but yeah they don’t care. Stay away. More

Emmanuel always does the right thing for the customers he serves. Thank you very much Emmanuel! serves. Thank you very much Emmanuel! More

Had some major work done. David Parisi took well care of me. He's very friendly and professional. David Parisi took well care of me. He's very friendly and professional. More

A good time make business with beaver Chevrolet I like the way they treat people the way they treat people More

Service Department was awesome! I had Manny take care of me, when i walked in, i was terrified that he was going to try and sell me a bunch of different services. He did tell me what was due for my car and me, when i walked in, i was terrified that he was going to try and sell me a bunch of different services. He did tell me what was due for my car and even explained where the data he’s presenting me came from, but when i declined, he happily accepted my answer and moved forward. He didn’t make it sound like it as going to die and that my truck was going to blow up if i didn’t do any additional services. He even made sure to note what was due on my truck since i told him i had my own mechanic who would do that work for me. Overall great experience and greatest service. More

Just want to let you know that Aaron in the parts department was great. He has a wonderful attitude . He’s part of the reason I will be doing all my repairs , parts and service with Beaver Chevrole department was great. He has a wonderful attitude . He’s part of the reason I will be doing all my repairs , parts and service with Beaver Chevrolet . Thank you all for helping making my experience at Beaver Chevrolet definitely a wow experience !!! C. D. Kelly. More

Very nice but it is so hard to get any work done. 😕 scheduling is so far out and inconvenient. scheduling is so far out and inconvenient. More

If there were a ZERO, that would be my rating!The If there were a ZERO, that would be my rating! The car-buying experience was fine. Fast-forward almost 2 years and our experience is much different If there were a ZERO, that would be my rating! The car-buying experience was fine. Fast-forward almost 2 years and our experience is much different. The service department at this dealership is deplorable. We have taken our vehicle in two times for the A/C failing and because they are unable tp duplicate it inside their shop, they say we've been imagining it. At least 4 trips to the west coast of FL, the air gives out right around Gainesville and unless we stop, turn off the car for 10 minutes or more and then start it back up, it will not correct. We can put the fan onto the highest setting and NOTHING comes out of the vents, but you can hear it running behind the dash...but no air. The last time this happened, we had our dog in the back seat and we had to pull over to let her cool off in the shade and get her out of the car. As soon as the heat in FL is over 80 degrees, this is unbearable in a vehicle that is out in the sun. I cannot believe that Linda Beaver or any other face of this company can be satisfied with this type of treatment of their customers. To have the car for 3 weeks, NOT take it out for a long drive to try to duplicate the circumstances, to tell us we have IMAGINED this problem and then to attach a passive aggressive document to our invoice showing us how an air conditioner works? Are you kidding me? I have never treated anyone like this and we have been SO patient and kept the service department in the loop as we experienced these issues and still, no resolve. If you want a new car, I would not recommend Beaver Chevrolet. We were fooled by the commercials...they did not wow us. It is unacceptable to be paying for a car that is under 2 years old and having these issues that they refuse to fix. I have video that is date/time stamped showing where we can't feel the A/C any longer after we'd been driving in town for a long while. I will keep documenting this and keep adding to my file on this vehicle. I'm interested if they'd been able to "find the problem" once it's all out of warranty and the responsibility is on me to pay out of pocket...oh I bet they'd find plenty wrong then. For the record the unhelpful and rude service technician who was nasty to my husband is Emmanuel. They're also very behind in servicing vehicles because so many are in need of repair...that should be a giant red flag to the quality of their product. I'm just so disappointed and so very disheartened. More