Beaver Toyota St. Augustine

Gary is amazing! I bought my Highlander from Gary in October of 2023. I love my vehicle! I just want to say that he has been awesome every step of the way from purcha I bought my Highlander from Gary in October of 2023. I love my vehicle! I just want to say that he has been awesome every step of the way from purchase to even now. He has answered any and all my questions. If he didn't know the answer he would always find out and get back to me in a timely manner. He is the most customer oriented vehicle salesman I have ever met. He helped me get a hitch on my Highlander, answered questions about maintenance, and even sends holiday greetings via text. If you are in the market for a vehicle, Gary is your guy! More

Everyone was friendly and helpful. The dealership is busy, but it is managed well and kept clean. The dealership is busy, but it is managed well and kept clean. More

I was recommended by a family member to take my car for a full detail at Beaver Toyota because of their reputation and the fact that they are an established dealership so if I encountered any issues I would full detail at Beaver Toyota because of their reputation and the fact that they are an established dealership so if I encountered any issues I would be able to get management involved to resolve them. Was told it would be $200 and take 2 1/2 hours to complete, I dropped my car off at 9am and the car was not ready until 1:30pm. I never got any updates or was contacted about the status of my car until I called around 1pm. I was not shown my vehicle until after I paid. During payment my advisor was quoting me $500 to fix “missing paint” on my roof which I thought was weird because I was only aware of a very small area about 1inch big where some paint was missing before the service. He also informed me he had called Honda to see if there was an extended warranty to cover the cost of the repair because this is a “known issue” with my make and model. When I saw my car immediately I noticed a large area of paint was missing on my roof. The advisor said it was because I already had a small spot of missing paint and it is what it is basically there’s nothing they could do. I was left speechless and stunned in the parking lot and went inside to speak to Scott who was a manager on duty. He explained that they do not use a pressure washer to detail cars they just spray it down and that they didn’t do anything to cause my paint missing from my roof and it’s my responsibility to fix the damage they caused. I’m a young woman who always has a hard time a dealerships, always getting taken advantage of, so I called a family member to come help me with my situation at the dealership. We inspected the car on the lot, had not driven away, and we both noticed the following items still dirty after a complete detail; door jams, floorboards, cupholder, stains on seat, and of course the missing paint on roof. Management, Scott, was extremely unhelpful and unprofessional, speaking to us in a condescending, disrespectful, arrogant manner. Ultimately there was no resolution, no refund or coverage for the damage on my vehicle. Scott would not provide the dealership insurance for us to file a claim because he stated they only do that for damage over $4,000. Overall, I’m extremely unhappy with the service provided and I will never recommend Beaver Toyota to any of my friends or family. This is such a disappointment because it was so highly recommended to me because of previous experiences and I fully trusted this dealership to treat me and my car with the same respect and care as they had done for my family before. More

This was a long-distance purchase and Cam made the whole process so much less stressful. He was prompt to respond, knowledgeable, and professional throughout the entire info-gathering, test drive and purcha process so much less stressful. He was prompt to respond, knowledgeable, and professional throughout the entire info-gathering, test drive and purchase. Love, love, love my car and will tell all my friends Beaver Toyota of St. Augustine and Cam, of course, are AWESOME! More

Everyone wows you with professionalism and kindness. Tim was wonderful in finding the right car I needed. Tim was wonderful in finding the right car I needed. More

Went in for regular maintenance. Was out in less than an hour. Great service. I highly recommend Beaver Toyota! Was out in less than an hour. Great service. I highly recommend Beaver Toyota! More

I cannot say enough about this dealership and its staff. I was very impressed with the sales portion of my purchase but I am completely blown away by how well they handled a mechanical issue after my purch I was very impressed with the sales portion of my purchase but I am completely blown away by how well they handled a mechanical issue after my purchase of a used vehicle. So professional, so perfect! Thank you Beaver Toyota for making this a great experience all around! More

Aaron was great! Made the experience fast and efficient. I love my new car and am very happy with my purchase. Made the experience fast and efficient. I love my new car and am very happy with my purchase. More

experience with fever as far as service and I’m very well satisfied. Was that satisfied with the buying of the car? . satisfied. Was that satisfied with the buying of the car? . More

Aaron was very accommodating and made the car buying process easy. Would highly recommend Beaver Toyota xx. Augustine. process easy. Would highly recommend Beaver Toyota xx. Augustine. More