Recently purchased a new 2019 RAV4 from Beaver in St. Augustine. WOW experience. Exceptional salesman, Jean Dupoux, is absolutely tops.
Visited and purchased from Beaver based on the recommendation of a friend. Glad we did.
Absolutely no hassle, no pressure, answered our every question.
Very professional, modern up to date dealership. Great experience. Would recommend to anyone ready for a vehicle.
"I was "WOWED""
I felt comfortable the moment my daughter and I got out of my car and met the lady at the "WOW" me desk. She was amazing. Then we met Robert, in Service, and Alex, in Sales. We loved working with them all. They were professional, courteous, funny and they made me feel like they really cared about me and my problem. They all worked really diligently to help us with my problem. I went there for a diagnosis for my Toyota Highlander Hybrid (I loved, loved my SUV, but it was starting to need some extensive work) I hope to get another Highlander one day, and left with a Dodge Grand Caravan. Not exactly what I wanted but it's really nice. I will definitely stop in to say hello from time to time. I want to keep in touch with Alex. She is certainly an asset to your company. She was a delight to work with and I will definitely recommend her to everyone I know. Thank you all for being so kind.
"Love Beaver Toyota "
I’ve been dealing with Beaver Toyota for years and won’t go anywhere else. I was so pleased with their service department that I bought my new Camry from them. They are fair, friendly and honest.
"I came for service, not to buy"
I brought my 2018 Tundra Crewmax in for 8000 mile service. I hadn’t even made it to the coffee pot before being asked about trading up to a new vehicle. 🤦🏼??? I can’t even count how many times I was asked about purchasing a new vehicle in the time it took to change the oil, rotate the tires and update two open computer recalls. That type of “high sell” environment is uncomfortable and stressful to service customers. My service advisor was helpful and kept me updated.
When my truck service was complete, I couldn’t find it in the parking lot. It had been parked amongst the trucks in the used vehicle lot. I’m handicapped, so that was quite inconvenient. I was also very disappointed to see that once again my truck hadn’t been washed when serviced. I believe in taking my vehicle to the dealer for service, and I drive past two other Toyota dealers to get to Beaver with my truck. I’m questioning my decision now, as I most certainly was not “wowed.”
Moved to St Augustine from Jacksonville. Beaver Toyota was a pleasant experience, I will be using this dealership for my service on my Highlander. All the staff were very friendly.
Excellent service. Unexpected vehicle provided while my truck was being worked on. The vehicle was ready for pickup earlier than expected. Will definitely return for any service.
- Roby Dickerson
I just had my truck repaired here and I must say it was the worst experience I have ever had. I have been here several time and never treated this bad. Not only was the problem not fixed but when I got it back it had additions problems, however when I picked it up I was told everything was fixed and OK, I couldn't drive it home, I had to turn around and bring it back. The service tech said they would look it and let me know. Received a call the next morning and was told they did nothing wrong and my transmission was bad and needed to be replaced. I picked it up and took it to another shop and repairs were done to fix the wires they hooked up wrong and now it is fixed, no problem with transmission, runs great. I tried to contact Nick who is head of the service dept but no response. Their mechanic even said the transmission oil was black and burnt but when the other shop showed it to me it was still pink in color. I will never bring another vehicle here or but another vehicle from here not would I recommend them to anyone else again. If I could give them a negative star rating I would. My name is Roby Dickerson, I am so mad about this I want people to know who I am.
"They definitely try to wow you! "
Beaver Toyota always takes care of me like I'm a first class VIP! ?? They see me right away, always have free refreshments available (donuts 🍩, sandwiches 🥙, hot chocolate ?, coffee, bottled water) and never try to get away with stuff like other dealers. Beaver Toyota is upfront, honest, and delivers above and beyond what's expected 🤝. I drive out of my way 🛣? (over 30 minutes) to take my vehicles to them (even non Toyota vehicles) because that's how much I trust them! Thank you for wowing me! 👍
"Beaver toyota is the best "
Every experience I have had with beaver toyota has been excellent. All the staff are very helpful and friendly. An added bonus - they always have food to serve the customers. I love this place!