Beaver Toyota St. Augustine

First and LAST trip to this dealer. Recent visit to this dealership to lease/purchase a new vehicle and left very frustrated and unsatisfied. Had an appointment to meet with a specific s Recent visit to this dealership to lease/purchase a new vehicle and left very frustrated and unsatisfied. Had an appointment to meet with a specific salesperson and was immediately transferred to someone else. Got little respect and felt pressured to make a decision immediately. Went to another dealer 2 days later and left fully satisfied and drove out with my new Highlander. More

Great Experience We had a great experience all the way around starting with Dave the internet guy and finishing in finance with Robert. Highly recommend Beaver Toyota! We had a great experience all the way around starting with Dave the internet guy and finishing in finance with Robert. Highly recommend Beaver Toyota!! More

Employees are great salesmen. Jason Collins and Dave Kraus are the best salesmen i’ve Worked with on getting the best deal possible. They are very knowledgeable of the product they Jason Collins and Dave Kraus are the best salesmen i’ve Worked with on getting the best deal possible. They are very knowledgeable of the product they sale. More

FALSE ADVERTISING AND EXTREMELY RUDE MANAGERS WE BOUGHT A USED 2014 CAMRY THAT CAME WITH LIFETIME BATTERY REPLACEMENT. WE WHERE TOLD AT ANOTHER DEALERSHIP THAT THE BATTERY WAS BAD AND NEED TO BE WE BOUGHT A USED 2014 CAMRY THAT CAME WITH LIFETIME BATTERY REPLACEMENT. WE WHERE TOLD AT ANOTHER DEALERSHIP THAT THE BATTERY WAS BAD AND NEED TO BE REPLACED, SO WE DRIVE AN HR AND A HALF TO BEAVER FROM SOUTHERN GA ONLY TO BE TOLD BY THEM THAT ITS STILL GOOD. SO TO DAY THE BATTERY DIES AND WE CALL TRYING TALK TO A GM OR SOMEBODY HIGH UP THERE SO WE CAN RESOLVE THIS AND GET A BATTERY TO US SOMEHOW, REMEMBER WE ARE AN HR AND A HALF AWAY. WELL ALL WE GET FOR A MANAGER IS THE SALES MANAGER THAT CALLS US A LAIR AND WHEN WE HANG UP THE PHONE SEND US A TEXT STATING "WHEN SOME IS TRYING TO HELP YOU YOU SHOULD STAY CALM" OK FOR ONE HOW CAN SOMEONE STAY CALM WHEN YOU ARE TOLD NO OTHER MANAGERS ARE IN AND ONLY THE SALES MANAGER AND THEN HE CALLS YOU A LAIR. I HATE PLACES LIKE THIS THAT TAKE ADVANTAGE OF PEOPLE!! AND THIS ISNT THE ONLY PROBLEM WE HAVE HAD WITH BEAVER!! THEY REALLY KNOW HOW TO WOW YOU WITH xxxxTY CUSTOMER SERVICE More

Walked out with 2 cars! We walked in looking to get information about getting possibly 2 cars. We traded in our Jeep and got 2 cars the same day! David and George were great! We walked in looking to get information about getting possibly 2 cars. We traded in our Jeep and got 2 cars the same day! David and George were great! More

Excellent service! Tim Skinner was excellent. Tim was very professional. Tim was genuinely kind and very pleasant. Tim was very accommodating to make sure that I was com Tim Skinner was excellent. Tim was very professional. Tim was genuinely kind and very pleasant. Tim was very accommodating to make sure that I was comfortable. More

Awesome Team I will like to thank the Beaver Toyota of St Augustine family for being so supportive. This is the third vehicle we pulled out of their dealership. Th I will like to thank the Beaver Toyota of St Augustine family for being so supportive. This is the third vehicle we pulled out of their dealership. This time around we did the finances in-house for the second time. I will like to thank Renny Imperial for introducing us to Tim. Their performance was outstanding to say the least and their regard for detail and customer centric focus is unmatchable. Our experience with finance team was what prevented this review from gettin a 5 Star rating. The Finance managers got us the best deal and not only are we helpful for it but we enthusiastically recommend Beaver Toyota for having such a great team. It is the third time we leave this dealership with a smile from ear to ear. However, when it comes to closing the deal there can be room from improvement. When I go to buy a car I go to make a purchase, not to seek life wisdom, I am also not of the Habit of buying things that I don’t feel I need. Demy Saint-Pierre simply could not accept that. He had unsolicited opinions and although being a good negotiator, could not get past my rejection for the purchase of add ons. At the end of deal, he kept going on and on and challenging my decisions while rubbing in his opinions about them. I understand many things, but the one thing I could not to come to terms with was why wouldn’t he just accept that I couldn't afford the add ons. All in all I am thankful for Beaver being there for us and whenever I need help again, I will definitively visit them and recommend them. More

Quick and friendly. Had a great time buying a used car. Staff was very helpful and made the whole experience a breeze. Thanks Dave Kraus and Ken Milhorn and everyone else Had a great time buying a used car. Staff was very helpful and made the whole experience a breeze. Thanks Dave Kraus and Ken Milhorn and everyone else that helped. More

Awesome experience, Thank you !! I have purchased many vehicles over many years and this was by far the best experience I ever had with the purchase and service from a dealership. I have purchased many vehicles over many years and this was by far the best experience I ever had with the purchase and service from a dealership. Tim Skinner is an awesome salesman. Mr. Skinner answered all of my questions responded quickly and was in constant contact with me to provide outstanding customer service. Beaver Toyota is very fortunate to have Mr. Skinner representing this dealership. Any future purchases of vehicles will be with Mr. Skinner. Thank you Tim. More