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Beaver Toyota St. Augustine
St. Augustine, FL
6,345 Reviews
Welcome to the Beaver Toyota St. Augustine DealerRater page—a fast, convenient way to learn more about our dealership and find the vehicle that’s right for you.
Located in beautiful, sunny Florida, Beaver Toyota in St. Augustine is proud to offer the latest Toyota models to our neighboring communities. Serving Jacksonville, FL; Palm Coast, FL; Palatka, FL; Green Cove Springs, FL; Daytona Beach, FL; Atlantic Beach, FL; Ormond Beach, FL; Lakeside, FL; and Middleburg, FL, we are just a short drive away from your location.
Beaver Toyota St. Augustine maintains a large inventory of new Toyota vehicles, quality used cars, and certified pre-owned trucks, vans, and SUVs near Jacksonville. We keep our online inventory current and invite you to browse our selection to find the perfect vehicle. If you don’t see exactly what you’re looking for—or aren’t quite sure—contact us and we’ll help you find the vehicle of your dreams.
We also offer a wide range of reliable pre-owned vehicles. Our extensive used inventory includes cars, trucks, vans, and SUVs. No matter what you’re searching for, our dedicated purchasing team will work with you to find the right fit.
In addition to expert Toyota service, our certified technicians are equipped to maintain and repair all makes and models. Whether you drive a Toyota or another brand, you can count on us for quality, dependable service every time.
Take a moment to explore our inventory today—we look forward to helping you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 6,345 reviews
August 03, 2017
UNRESPONSIVE, DECEPTIVE, APATHETIC SALES & FINANCE DEPT The Finance Department quoted loan rates and terms to lock in the sale; however, the contract was not be honored by any financial institution due to t The Finance Department quoted loan rates and terms to lock in the sale; however, the contract was not be honored by any financial institution due to the percentage rate and loan term. The "Finance Leader," Dustin Hughes, notified me 3 weeks after the sale that he was "getting a "hard time about the paperwork." He asked me to go to my credit union for "a couple of signatures" and told me he had already taken care of the paperwork so it shouldn't take long. When I arrived at my credit union, I realized he had done absolutely nothing and they had no knowledge of any paperwork. Dustin Hughes had sent me there to get my own financing. I called him and told him I did not appreciate him lying to me and making me look like a fool at my credit union. A few days later, I spoke to the Finance Director, Donald Cameron, who told me he had no idea where Dustin had gotten the interest rate and term. He seemed very apathetic about Dustin's motives for quoting unrealistic loan rates and terms. Instead, he suggested that I sign another contract through Southeast Toyota at a shorter term and higher interest rate which would result in a payment increase of more than $100 per month, which I refused. I tried to get some assistance from the "Customer Relations Leader," Nancy West, but she appeared to be unwilling to get involved. I arranged my own financing and contacted the salesman, David Kraus, about an amicable resolution. He said he would have one of his superiors call me. No one ever called. On the 48th day after the sale, I received a payment book in the mail. No one had the decency to notify me that the contract had been purchased 16 days earlier. I immediately called David Kraus to find out why no one had had the common courtesy to call me about the contract, and he seemed completely disinterested. When I asked him to have the General Manager, Nick Reuther, call me, his response sounded like it was an iffy proposition. I would definitely not recommend Beaver Toyota to anyone! Once the deal is documented, they are non-responsive and totally self-serving. During the sale, David Kraus promised service before, during, and after the sale. At the first sign of a problem, his whole attitude changed as he distanced himself from the situation. I have purchased 52 vehicles in my lifetime, and I have never experienced this type of deceptive, unethical business practices before. More
by Mark A Whitener
August 02, 2017
Friendly, easy process! We can't thank Jeff enough for all of his efforts in helping us. He was so friendly and outgoing and made me feel so welcomed. Dustin got me a great p We can't thank Jeff enough for all of his efforts in helping us. He was so friendly and outgoing and made me feel so welcomed. Dustin got me a great price on my truck! I highly recommend Beaver Toyota for your next purchase! Thanks again Jeff (JB!) and Go Noles! More
by srhughes
August 01, 2017
Incredible Just do a quick search about Beaver Toyota and you'll see an incredible amount of happy people. I am now one of them and you can be too. Just do a quick search about Beaver Toyota and you'll see an incredible amount of happy people. I am now one of them and you can be too. More
by John Minnelli
Employees Worked With
August 01, 2017
Amazing Jeff did an excellent job. He made this experience the best that I have ever had and I will be buying my next vehicle from him as well. Jeff did an excellent job. He made this experience the best that I have ever had and I will be buying my next vehicle from him as well. More
by Rbracing
Employees Worked With
July 31, 2017
Amazing!!! John Chapman is incredible! John was incredibly helpful, informative, and amazing to work with. I got a brand new car and would work with John at Beaver Toyota seven days a week. John was incredibly helpful, informative, and amazing to work with. I got a brand new car and would work with John at Beaver Toyota seven days a week. Very helpful and smart. I am so excited about my new car! More
by Amanda Faircloth
Employees Worked With
John Chapman
July 30, 2017
Excellent from start to finish. Thanks Travis Travis took the time to call me before any work was done and walk me through the whole process I appreciated that. My car was working great after the Travis took the time to call me before any work was done and walk me through the whole process I appreciated that. My car was working great after the extensive repair and the price was very fair for all the work that was performed Thanks Travis More
by rosado0325
Employees Worked With
Travis White
July 29, 2017
Jason is the man The man is prepared before you get there, no hassle, no b.s., just quality service. Not only did I get the car I wanted at a great price, I also mad The man is prepared before you get there, no hassle, no b.s., just quality service. Not only did I get the car I wanted at a great price, I also made friend. More
by Battlelantern
Employees Worked With
Jason Collins
July 21, 2017
Awesome deal on new Toyota Sienna! Bobby Harvey was a phennomal sales specialist! Excellent customer service from entire staff too! All around good experience and left with new car feel Bobby Harvey was a phennomal sales specialist! Excellent customer service from entire staff too! All around good experience and left with new car feeling good. More
by Allan
Employees Worked With
July 21, 2017
Minivan Mom! Bobby Harvey was such a great help in making me a first-time minivan Mom! The transition wasn't easy from SUV to minivan, but he went above and beyond Bobby Harvey was such a great help in making me a first-time minivan Mom! The transition wasn't easy from SUV to minivan, but he went above and beyond to ensure we felt happy with the transaction made. I would definitely recommend him to anyone looking for a new or used car. More
by Mischelle
July 21, 2017
Vehicle Very through and not pushes. I felt comfortable with our sales person Aspen. The condition of vehicle was very clean, and drove smoothly. The dealersh Very through and not pushes. I felt comfortable with our sales person Aspen. The condition of vehicle was very clean, and drove smoothly. The dealership facility also was polite and clean.Profesdional, serve their customers very well. I appreciate,that atmosphere. Thank you. More
by Livelife4ever
Employees Worked With
Aspen Leaf, Daniel Marshall
