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Beaver Toyota St. Augustine - Service Center

St. Augustine, FL

4.7
595 Reviews

595 Reviews of Beaver Toyota St. Augustine - Service Center

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September 18, 2010

I have been a Toyota owner since 1986. I have never experienced such terrible service and poor customer service. We went there for our 30k mile service and asked them to look at the blemishes on our p More

by nad110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melanie Snelling, Mark Dewey, General Manager
September 04, 2010

Everything with this dealership is a pain. Even though I had an appointment the oil change took almost 3 hours. When I asked what was the point of the appointment, they told me that they "didn't know I was More

by gidget63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember
July 03, 2010

My husband brought his car in on 3 different occasions to Lighthouse/St. Augustine Toyota and every time they forgot to fill up the washer fluid. The last time we brought the car in on 3-24-10, we told the s More

by jon-n-krissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
6
June 03, 2010

Brought my daughters car in for service, stood in the service area for about 15 minutes before anyone would even make eye contact with me. Had an appoint with Gary, he wasn't in that day. Talked to a com More

by starsandstripes
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Had an appoint. with Gary, he was a no show
July 07, 2009

very rude service by all employees, except cashier. very rude service by all employees, except cashier. Refused to honor my tires for life contract, simply because they choose not to any longer..& ha More

by plumcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
did not like any except for cashier
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