Beaver Toyota of Cumming
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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On July 25, 2026, my son and I visited Beaver Toyota to purchase a truck. The experience was fine until we entered the finance office. Todd Parks was exceptional, but the finance manager (whose name I unfo purchase a truck. The experience was fine until we entered the finance office. Todd Parks was exceptional, but the finance manager (whose name I unfortunately do not know) was completely out of line because I chose not to purchase a warranty. I understand how dealerships operate and that they make money through add‑ons. That wasn’t the issue. The problem was his condescending tone and disrespectful comments. He repeatedly said, “You don’t want to save any money,” simply because I declined the warranty. He then asked whether I planned to pay for repairs if my son ever had an issue with the truck. How I manage my family and our finances is none of his business. I explained that I had purchased a car from Beaver Toyota in March and paid off $39K in a month, so I’m confident I can support my son if repairs are ever needed. Once he realized I wasn’t changing my mind, he left and turned everything back over to Todd. I don’t know this manager’s name, but as a VP at a financial company myself, I can say confidently that he is in serious need of customer service training. More
What an unexpected and amazing experience at Beaver Toyota! From the moment I arrived, Mary went above and beyond to make sure I found the exact vehicle I wanted. Her kindness, genuine care, and profes Toyota! From the moment I arrived, Mary went above and beyond to make sure I found the exact vehicle I wanted. Her kindness, genuine care, and professionalism made the entire process enjoyable and completely stress-free. She took the time to answer all of my questions, listened to what I was looking for, and never made me feel pressured. This was, without a doubt, the best car-buying experience I've ever had. Mary's dedication to outstanding customer service truly sets her apart, and it's clear that she genuinely cares about her customers. I would highly recommend Mary and Beaver Toyota to anyone looking for an honest, professional, and enjoyable car-buying experience. Thank you, Mary, for going the extra mile, you exceeded all of my expectations! More
From the time we got out of our car we were met by a very respectful young man who got us the person we needed to talk with! We met Jay the very knowledgeable sales guy who showed us the vehicle we were inte respectful young man who got us the person we needed to talk with! We met Jay the very knowledgeable sales guy who showed us the vehicle we were interested in explaining everything along the way! We had not planned on buying a car that day , we didn’t have our check book or the title to the car we were trading in! We purchased it & drove it home! Jay came to the house & got the title keys & the check’ That’s what I call excellence service! Well done More
Everyone here is so lovely to work with. Beaver Toyota makes purchasing a car so easy. Also, the building itself is beautiful , with a great lunch! Ask for Joseph, he's wonderful Beaver Toyota makes purchasing a car so easy. Also, the building itself is beautiful , with a great lunch! Ask for Joseph, he's wonderful More
Mary and Manuela, and they were both amazing! They were friendly, professional, and made the whole process easy and stress-free. Great customer service—I highly recommend them! They were friendly, professional, and made the whole process easy and stress-free. Great customer service—I highly recommend them! More
Just the truck I wanted. With good dealer service. made bang easy. And since it was so far from my house, the truck was delivered. With good dealer service. made bang easy. And since it was so far from my house, the truck was delivered. More
Clean and informative. Lots of vehicles to choice from. Friendly and knowledgeable staff, no matter their department. Lots of vehicles to choice from. Friendly and knowledgeable staff, no matter their department. More
The used car we purchased from the dealership was in good condition after it went through the inspection and prep. There were items that were promised by the salesperson and missed in the inspection and not condition after it went through the inspection and prep. There were items that were promised by the salesperson and missed in the inspection and not repaired. And the We Owe list specifically said everything on the inspection checklist would be repaired. The repairs were made after we made a trip back to the dealership. The salesperson also had to go back and forth around the dealership for papers or information he forgot to have before we arrived (test drive, day of purchase, and return for repairs.) Everything at Beaver took a very long time. Finding the sales person, we told we on our way or had an appointment with. Waiting for the finance department. Being asked for information we could have had available if asked ahead of time. Being rushed during pick-up of the car. Trying to have phone calls returned. Trying to get the negotiations for repairs done. By the end of the four days we had to spend at the dealership getting the car and the week we had to wait for it to be ready with no updates from our salesperson I had decided I never wanted to be at Beaver Toyota again. I also realize that a lot of people are waiting in the lobbies and therefore it needs to be cold but, as a number of your salespeople who wear long sleeves could tell you, if a customer did not bring a sweater there should be a couple of rooms that have a sign and are kept warmer for waiting in. More
Nathaniel and James were fantastic. James was very patient and accommodating. Questions were answered professionally and promptly, even if they needed to seek the answer. The finance James was very patient and accommodating. Questions were answered professionally and promptly, even if they needed to seek the answer. The finance person (sorry I can not recall his name atm but his is Venezuelan/Colombian) was quick, professional, and made sure we understood the process. Great experience. More




