Kaholy Olivares

I cannot say enough great things about my experience at Beaver Toyota! From beginning to end, the entire car buying process was exceptional. The staff was friendly, professional, knowledgeable, and genuine Beaver Toyota! From beginning to end, the entire car buying process was exceptional. The staff was friendly, professional, knowledgeable, and genuinely committed to making sure I had a great experience. I especially want to recognize our salesperson, Stephen Robert Newton Sr., who was absolutely amazing from beginning to end! Stephen went above and beyond to make sure we were comfortable, informed, and completely satisfied throughout the entire process. His professionalism, honesty, patience, and genuine dedication to customer service truly set him apart. What impressed me most about Stephen was that he treated us like people rather than just another sale. He took the time to answer our questions, explain everything clearly, and make sure we felt confident in our purchase. At no point did we feel pressured or rushed. His friendly personality and commitment to making the experience enjoyable made all the difference. It’s rare these days to find someone who takes such pride in their work and genuinely cares about the customers they serve. Stephen is a tremendous asset to Beaver Toyota, and the dealership is fortunate to have someone of his caliber representing them. What impressed me most was the level of customer service. Buying a vehicle can sometimes be stressful, but Beaver Toyota made the entire process easy, comfortable, and enjoyable. I never felt pressured or rushed, and I truly appreciated the professionalism and attention to detail throughout the purchase. It’s refreshing to do business with a dealership that understands the importance of treating customers with honesty, respect, and appreciation. Beaver Toyota certainly knows how to make its customers feel valued. I am extremely happy with my purchase and couldn’t be more pleased with the overall experience. If you’re in the market for a new or used vehicle, I highly recommend giving Beaver Toyota an opportunity to earn your business. Five stars all the way! Thank you, Beaver Toyota, for an outstanding experience! More

by scott.brown.faith Verified Customer Verified Customer

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They live up to the motto of “Wow”! What an excellent experience. Fernando and Alexis took care of all the details before we arrived. The process was quick and easy. We had one minor co What an excellent experience. Fernando and Alexis took care of all the details before we arrived. The process was quick and easy. We had one minor concern with the vehicle and the whole team jumped on it to make sure every detail was perfect on a Friday night. A technician even came back after work to keep us on schedule. Everyone we met was genuinely happy to work there, and cared about our experience. You can tell they don’t just talk about a “Wow” customer moment they live it one customer at a time. Can’t wait to buy another car for them! More

by saltemeyer Verified Customer Verified Customer

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I purchased a 2026 Toyota Grand Highlander Hybrid Limited from Beaver Toyota of Cumming on September 12, 2026. Unfortunately, the experience has been marked by poor communication, questionable charge Limited from Beaver Toyota of Cumming on September 12, 2026. Unfortunately, the experience has been marked by poor communication, questionable charges, repeated administrative problems, and a lack of accountability. I began working with Manuela in July and made clear that I needed the vehicle by mid-September due to military obligations. After receiving no meaningful updates, I contacted management in late August and discovered the vehicle wasn’t scheduled to begin production until late September. Nobody had communicated this significant delay, forcing me to arrange a different vehicle at the last minute. Before purchasing, I also had to challenge a $225 Florida initial registration fee for which I qualified for an exemption and an approximately $200 titling charge. Alexis defended the charges, even mentioning that the dealership’s owners paid the titling fee. Both charges were ultimately removed, but without acknowledgment or apology. On September 12, I arrived with a credit union check, requiring no dealership financing. Despite this, I waited hours to complete the purchase, and Mikael prepared my Florida registration paperwork by hand while I sat in his office. Nearly a month later, on October 9, Mikael contacted me asking whether my vehicle was supposed to be registered in Missouri or Washington, despite my having clearly specified Florida registration at purchase. I had also provided Washington insurance documentation and requested a separate Missouri mailing address while attending military training. On October 12, I promptly sent documentation Mikael requested. He asked for it again October 19, explaining that the number he called from couldn’t receive texts. I emailed the document that afternoon. On October 26, he again claimed he hadn’t received it. Only then did he provide a different email address, finally allowing him to receive the document. Finance manager James subsequently explained that the Washington address on my paperwork was causing problems and proposed changing it to Missouri. This raised concerns about the accuracy of my registration, insurance, and credit union lien information. James promised corrected paperwork, a replacement temporary tag, and overnight FedEx tracking information by October 26, with delivery October 27. None of those promised updates arrived. My temporary tag expired October 27. After another call to the dealership, business manager Kaholy finally located the replacement tag and tracking information and advised that delivery was expected October 28. As of October 28, 46 days after purchase, my Florida registration remains unresolved. I have repeatedly had to initiate communication, identify errors, resend documents, and escalate issues that should have been handled professionally. I understand that out-of-state military registrations can require additional documentation. What I cannot understand is why these requirements weren’t addressed at purchase or why the dealership repeatedly failed to follow through. I love my Grand Highlander, but I cannot recommend Beaver Toyota based on this experience. More

by grungy_agape_4o Verified Customer Verified Customer

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My husband and I were extremely impressed with the friendly atmosphere and the best part was how quickly they got me in a new rav 4! The whole process only took a few hours from start to finish. friendly atmosphere and the best part was how quickly they got me in a new rav 4! The whole process only took a few hours from start to finish. More

by emilyjames81 Verified Customer Verified Customer

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Beaver Toyota is a fantastic dealership I recommend buying a new or used car from them. The building and car lot is very clean and everyone is very helpful. I have never enjoyed a car buying experience buying a new or used car from them. The building and car lot is very clean and everyone is very helpful. I have never enjoyed a car buying experience this much and everyone knows how Bad this can be. Thank you !! More

by scottbaker_37 Verified Customer Verified Customer

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Quick and easy! Joseph was very knowledgeable and responsive. Top notch customer service throughout, I highly recommend Beaver Toyota!! Joseph was very knowledgeable and responsive. Top notch customer service throughout, I highly recommend Beaver Toyota!! More

by mpreyes8x8 Verified Customer Verified Customer

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I had a great experience with Zach. He greeted me in the parking lot with a smile and handshake. He asked the appropriate questions and listened to me. Together we found the perfect He greeted me in the parking lot with a smile and handshake. He asked the appropriate questions and listened to me. Together we found the perfect Tacoma for me. He quickly got the keys and we took it for a test drive. We talked numbers and trade in value. I had told him upfront that I would not be completing the transaction on the same day. He honored that without any pressure. We stayed in communication over the weekend. Although he was not working, he responded to all of my text messages promptly. My first visit was on a Thursday. We closed the deal on Monday. I was very happy with my experience with Zach and the overall experience with Beaver Toyota. I definitely will recommend Beaver Toyota and refer friends and family to Zach. Five star experience from beginning to end. Thank you 😊 More

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This is the best DEALERSHIP and Salesman KONNER They are kind and considerate and very very helpful. I will never buy a car anywhere else or from any other salesperson. I recommend them to everyone kind and considerate and very very helpful. I will never buy a car anywhere else or from any other salesperson. I recommend them to everyone More

by abland0 Verified Customer Verified Customer

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Excellent experience , quality and good customer service from the team and the company. We appreciate from the team and the company. We appreciate More

by gaston_ortiz Verified Customer Verified Customer

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Axel was great to work with made the process enjoyable and he was so knowledgeable. and he was so knowledgeable. More

by 4077denellewhite Verified Customer Verified Customer

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