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Beck Ford

Palatka, FL

Overview
Employees
Reviews
Vehicles
4.7
785 Reviews
Welcome to Beck Ford Lincoln, your one-stop destination for unmatched automotive service, where experience, expertise, and exceptional customer service intertwine. At our helm is a shared vision and collective passion that drives us to redefine your auto dealership experience, always with an unyielding commitment to excellence. We're proud to be part of the vibrant community that we serve, fostering trust through integrity in all our interactions and strengthening relationships that span generations. We believe that each customer is unique and ensure that every interaction reflects our understanding and respect for this individuality.
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420 Palm Ave

Palatka, FL

32177

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Showing 785 reviews

September 03, 2026

A dealership that looks for a 1-time sale and not looking for future sales or references. Very friendly people but must have a high turnover rate due to be told one thing and something else takes place. The More

by ferrellflag1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Osha
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Sep 03, 2026 -

Beck Ford responded

We’re sorry to hear that you were left feeling this way after your purchase. We certainly don’t want any customer to feel that our relationship ends once the sale is complete. Communication and follow-through are important, and we understand your frustration with not receiving a response when you reached out after the sale. We appreciate you sharing your concerns and will make sure your feedback is passed along to our management team for review. Please reach out to me if I can be of any assistance. Carole Mahanes Customer Experience Coordinator (386) 328-0344, ext. 135

Sep 07, 2026 -

ferrellflag1 responded

I Sent an email to Jole Price to forward to the GM. I requested a response prior to me doing any survey. That was over a week prior to the survey deadline they gave me to complete it.

Sep 09, 2026 -

Beck Ford responded

Thank you for clarifying, Darryl. I understand that you sent an email requesting that your concerns be forwarded to the GM and asked for a response before completing the survey. I’m sorry that you did not receive the follow-up you were expecting. I appreciate you providing the additional information, and I’ll make sure it is shared with the appropriate management team. Please feel free to reach out to me directly in the future if you need assistance with anything at all on the sales or service side of any of our dealerships. I'll be happy to help in any way I can. Carole Mahanes Customer Experience Coordinator (386) 328-0344, ext. 135

August 29, 2026

Very friendly place. They always are taking care of me. In my last experience, they came to my house and fixed the problem right here. More

by jpritchardiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Beck Ford responded

We’re glad we could make things even easier for you this time by bringing the service right to your home! It means a lot to know you can count on our team to take care of you, whether you come to us or we come to you. Thanks for continuing to trust Beck! — Carole M

August 28, 2026

They always take excellent care of us and our vehicles! Jeremy did a great job in getting our work done in a timely fashion. More

by SHADESMCGRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Beck Ford responded

It’s always good to hear that Jeremy and the Quick Lane team continue to take great care of you and your vehicles. We know your time is valuable, so getting the job done right and keeping things moving is important. Thank you for continuing to trust us! — Carole M

August 27, 2026

My wife knew exactly what she wanted and these guys didn't stop until she got it. Fantastic experience from start to finish I couldn’t recommend them enough! More

by JOEYEARNEST2426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 27, 2026 -

Beck Ford responded

My wife knew exactly what she wanted and these guys didn't stop until she got it. Fantastic experience from start to finish I couldn’t recommend them enough! — Carole M

August 20, 2026

Joe was AMAZING! He really helped me when no one else would. The whole team was awesome! If you are going to get a truck or car go see JOE! More

by scottohst
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2026 -

Beck Ford responded

Thank you so much! We’re glad Joe was there to help and made such a great impression. We’ll be sure he knows how much you appreciated him. Thank you for choosing Beck and for recommending Joe and our team! — Carole M

August 19, 2026

These guys really catered to us and made purchasing our new vehicle very simple. One of the worst things to do, I think is to deal with a car sales person. These guys had it going on with zero pressure and More

by Supertrooper88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Knipp
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Aug 20, 2026 -

Beck Ford responded

Sounds like you came in with one plan and left with something even better! We’re glad PJ took the time to walk you through the differences and options without making you feel pressured or rushed. And a big thank you for recognizing the team for staying late to get everything finished. We appreciate you choosing Beck Ford and hope you’re enjoying that new vehicle! — Carole M

August 18, 2026

I want to give a shout out to my service advisor Whit. I just recently bought a Ford Expedition and brought it in for service. Whit provided EXCELLENT service. More

by KCLJA1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whit
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August 18, 2026

Took truck there with issues and truck in limp mode, was told a missing fuse was apart of the problem and then charged 375.00 to fix a missing fuse.. cherry on top was being basically accused of pulling the More

by Tyg.386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Aug 18, 2026 -

Beck Ford responded

Thank you for sharing your concerns. I’d like to have our Service Manager take a closer look at what happened and go over the details with you. I’ll be reaching out to him, and he will give you a call directly to discuss the situation. We appreciate you giving us the opportunity to look into it. — Carole M

Aug 18, 2026 -

Beck Ford responded

Unfortunately, there isn’t enough information in the review for us to identify your vehicle or service visit. Please contact our service manager directly at (386) 328-8881 and provide your name and vehicle information so we can pull up your records, review what was performed, and discuss your concerns with you. We’d appreciate the opportunity to speak with you and work toward a resolution. Thank you. — Carole M

August 15, 2026

Great service. Good communication Service writer Whit great prompt on return visit to get part put in More

by dusty00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whit
Print
Aug 17, 2026 -

Beck Ford responded

Thanks for the great feedback! Glad Whit kept you in the loop and made the return visit for the part quick and easy. We appreciate you trusting us with your vehicle and taking the time to recognize Whit for staying on top of things! — Carole M

August 15, 2026

The professional level of customer service is a 10 out of 10!! I am a new Ford owner and was pleasantly surprised More

by carol0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 17, 2026 -

Beck Ford responded

We love hearing this, Carol, especially from a new Ford owner! A 10/10 for customer service is a pretty great compliment, and we’re glad the experience gave you a good first impression. Welcome to our Ford family, and thank you for trusting our team. We’ll be here when you need us! — Carole M

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