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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,548 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,548 reviews

February 17, 2022

Great dealership and welcoming staff. Will definitely come back to purchase another vechicle.Thank y’all!! More

by albertg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben and Antonio
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Feb 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
February 16, 2022

Rosie is the best! Work on my car was excellent and done in a timely manner. Wouldn't take my car anywhere else. More

by dib5193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2022 -

Beck & Masten Buick GMC South responded

dib5193, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
February 16, 2022

Excelente great will return great people they open early thas good will return for the next oil change More

by Lopezisabella78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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Feb 16, 2022 -

Lopezisabella78 responded

Good work

Helpful
February 16, 2022

The service guy was knowledgeable and helpful. They worked fast and clean . Will recommend them. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Deras
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Feb 25, 2022 -

Beck & Masten Buick GMC South responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
February 16, 2022

Toby, Frank and all the staff at Beck and Masten were great to work with! More

by GKD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

GKD responded

Great experience! Made a couple phone calls & less than 2 hours at the dealership and I was out the door in my new truck. The finance department took 30 minutes and was very efficient with excellent rate and best of all... No pressure! All of you at Beck and Masten earned my business! Thank you! GKD

Helpful
February 16, 2022

Great service friendly staff and clean atmosphere. . Hit chocolate was great too. They really honor their word More

by RAMIE1683
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
February 15, 2022

Jennifer was our sales persons, she was amazing! ! first time truck buyer and was the best experience! Very understanding of our needs! She was not pushy and that’s what I loved!! Finance was also am More

by Cynthia.perez2293
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Feb 15, 2022 -

Cynthia.perez2293 responded

Jennifer was our sales persons, she was amazing! ! first time truck buyer and was the best experience! Very understanding of our needs! She was not pushy and that’s what I loved!! Finance was also amazing he worked hard with the banks to give us a great deal!! Thank you guys!!

Helpful
February 14, 2022

Mal servicio ya tiene dos días mi carro y no me han podido dar el diagnóstico More

by FIGUEROAGERADO65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward
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Feb 14, 2022 -

Beck & Masten Buick GMC South responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
February 13, 2022

Amazing dealership and service department. Glad we purchased from them. Thank you for being so professional More

by PMBREWTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward
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Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
February 13, 2022

I am very pleased with the service I received, wishing the note was couple $100 lower More

by THEDOGBROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hill
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Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Helpful
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