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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,933 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,933 reviews

August 14, 2022

Great service,great help. Would very much recommend someone to buy a vehicle at this dealership. More

by AMADORGASPAR1526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nolden
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Aug 16, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 14, 2022

Excellent service, sales people are the best, finance team as well, number one in Houston Texas More

by 2015RICKYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo abdallah, Manny Escalon
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Aug 17, 2022 -

Beck & Masten Buick GMC South responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 13, 2022

i love this dealer so much because they very helpful me to bought the car thanks.! More

by dunguyen970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Jason Beck, Manny Escalon, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Frank Nolden
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Aug 16, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

They did a good job my truck works just like if it was new and they didn’t take long for service More

by J.CALDEREON20156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Aug 14, 2022 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

Frany is the best service writer that I have ever dealt with she knows her business. More

by b.carpenter55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that Frany and our team were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

Beck and Masten had been professional as well as personal with me through three vehicles over 20 years. I do not even know where else to go! More

by CRich7758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2022 -

Beck & Masten Buick GMC South responded

It was a pleasure to read about your third car-buying experience at Beck & Masten Buick GMC South. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

Richard was awesome and helped get me a great deal on a vehicle I was looking at. He even met me half way to take owner ship since I was 6 hours away! More

by jjgorena95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Richard was able to meet your needs. At Beck & Masten Buick GMC South, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

The service was good but it was great when Manny Escalon was there and service was more personal More

by RAQUEL.GARZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo , Rosie Hernandez
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 11, 2022

Well it was a last minute decision I called about two in the afternoon needed an oil change and I spoke to Edward he told me to come on in,So I arrived I wasn't even there an hour got my oil changed and my More

by johnnyandrada319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
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Aug 22, 2022 -

Beck & Masten Buick GMC South responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Aug 22, 2022 -

johnnyandrada319 responded

I really did appreciate that Beck & Masters made time for me at the last minute I really needed my oil changed I will recommend all my friends here thank you again Victoria Gilland.

August 10, 2022

Rosie Hernandez best service Advisor with knowledge and years of experience she knows how to do customer service, helpful, treats you with respect and advises you on the needs of your vehicle repairs and m More

by MJYP71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Aug 12, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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