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Beck & Masten Buick GMC South

Houston, TX

4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

March 04, 2025

Very happy with my purchase and with the help and patience they had with us, thank you, More

by Dinorah lazcano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Beck & Masten Buick GMC South responded

Hello Dinorah, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2025

It was clean, and very helpful, and friendly employees, and I will come back again More

by j.o.humphrey12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 08, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

Horrible and will never return. They wanted to charge me $250 for a bad recommendation. And it took a week just for that. More

by slipshoddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Beck & Masten Buick GMC South responded

Good morning, I am so sorry you experienced this. I am having a difficult time finding you in our system and would like an opportunity to resolve this. Please contact me at your earliest convenience. Thank you, Hannah Turpin 832-775-1750

March 02, 2025

Lizz and her manager Roy were wonderful. They were very considerate, informative and professional. I will recommend them to everyone. More

by jason1764321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy, the manager
Mar 06, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 01, 2025

Michael (Steven) could sell ketchup to a woman in a white dress. Awesome salesmen and great dealership. Only negative is that it took long but that was because my trade in was complicated but other than that More

by Mcmatherne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 04, 2025 -

Beck & Masten Buick GMC South responded

Hello Mcmatherne, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2025

Shane in service was great as always I've had a great experience with my purchase and continued service at Beck and Masten South More

by jknoxmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Shane was very professional with how he handled everything appreciate everything he done to get my vehicle running again. Thank you, More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 03, 2025 -

Beck & Masten Buick GMC South responded

Hi Angel, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2025

BB in Service is great! He would keep me updated even though I received a text with a link to check status. The facility is clean with 2 waiting rooms. The techs and porters More

by Teresa Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB
Mar 02, 2025 -

Beck & Masten Buick GMC South responded

Hi Teresa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

Great service and sales are awesome person as Ada Pasasin help me from the start to the final step. Wonderful !!! More

by alex.vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with Ada! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Jay, our sales representative was absolutely wonderful. Not only did he show great patience, caring attitude and kindness, but most importantly was his honesty and respectful demeanor. We will definitely r More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 03, 2025 -

Beck & Masten Buick GMC South responded

Hi Charlie, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

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