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Beck & Masten Buick GMC South
Houston, TX
2,969 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,969 reviews
May 15, 2021
Great customer service and very knowledgeable about the work to be done on my vehicle. Also, willing to follow up on my satisfaction. Thankful for Rosie’s help! work to be done on my vehicle. Also, willing to follow up on my satisfaction. Thankful for Rosie’s help! More
by EMIEL.ADAMS
Verified CustomerEmployees Worked With
Rosie Hernandez
May 14, 2021
The service is easy to schedule, they do good work and it is done in a timely fashion. They are Nice people to work with. is done in a timely fashion. They are Nice people to work with. More
by Daryl.archuleta
May 13, 2021
Being able to come to terms on the vehicle deal from the comfort of my home was great. My salesman Anthony Alvarez was a pleasure to deal with as well as his manager. The visit at the dealership to pickup t comfort of my home was great. My salesman Anthony Alvarez was a pleasure to deal with as well as his manager. The visit at the dealership to pickup the vehicle was smooth ,informative and efficient.The dealership is also dog friendly which was a plus for me. More
by CSTANLEY20
Employees Worked With
Earl Alphonse was great to work with.
May 12, 2021
I drove 6 hours to the dealership, my experience was pretty good other than getting a salesman to contact me regarding a deal prior to showing up at the showroom. pretty good other than getting a salesman to contact me regarding a deal prior to showing up at the showroom. More
by JZMISENHEIMER
Employees Worked With
Tanner Fincher, Anthony Alvarez, Isaac in Finance
May 11, 2021
No communication from my sales person. I had to take off work four times to come to the dealership just to find out whats the status on my truck. Never anwers the phone. work four times to come to the dealership just to find out whats the status on my truck. Never anwers the phone. More
by HOVENSA23
Employees Worked With
Rosie Hernandez
May 11, 2021
What is the purpose of an appointment? Had a 9am and my truck was finished 2 1/2 hours later for just an oil change - no tire rotation - no wash either. The worst customer experience every and I’m not Exa truck was finished 2 1/2 hours later for just an oil change - no tire rotation - no wash either. The worst customer experience every and I’m not Exaggerating. I’m stuck going here because I bought the oil and maintenance package. Never again! More
by JCIBULSKI
Employees Worked With
Don’t know their names
May 10, 2021
Great service great help in and out thanks Jorge thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More
by JAMILLERUSSELL
Employees Worked With
Jorge Gomez
