Beck & Masten Buick GMC South

Great service a very timely manner. Staff was courteous and knowledgeable. Bringing something in for service is never a fun time, but they made it as painless as possible. Kudos to Rosie. and knowledgeable. Bringing something in for service is never a fun time, but they made it as painless as possible. Kudos to Rosie. More

She was really Nice and everything in the vehicle was fixed I am very happy they were able to find the problem in my vehicle. 💯 fixed I am very happy they were able to find the problem in my vehicle. 💯 More

I have been a satisfied customer of John Beck’s for over 35 years! I very seldom ask for a Beck or a Masten when I purchase, simply because I know each member of the Beck and Masten establishment has the s 35 years! I very seldom ask for a Beck or a Masten when I purchase, simply because I know each member of the Beck and Masten establishment has the same work ethic bestowed in them as the founders. This purchase was nothing less than perfect. Thank you! _Randy Davis, Conroe, TX. More

Richard definitely help assist me in the best possible way he could. Also taking his time and patiently waiting on me to arrive near close to finish the deal. I just hoped for more transparency when discu way he could. Also taking his time and patiently waiting on me to arrive near close to finish the deal. I just hoped for more transparency when discussing the issues with the vehicle. Needs alignment, brakes & erase diffuser replacement. Also they raised the sales price by $700 after listing it as 26,777 on their website. More

Horrible!!! I waited over 3 hrs for a tire rotation and oil.change. The manager wasn't any help since it took the over an hour to inform me that they were out of the oil for my vehicle and it was being d oil.change. The manager wasn't any help since it took the over an hour to inform me that they were out of the oil for my vehicle and it was being delivered, bad customer service. They lost the key to my wheel locks so they had to break the one's on my tire and replace them with new ones. Miss Sanchez very helpful compared to the rest of the staff. I wouldn't recommend anyone to go to that location. More

This was our first time here and we came for a recall , customer service was excellent from making appointment till they finished servicing vehicle.Thank you!!! customer service was excellent from making appointment till they finished servicing vehicle.Thank you!!! More

Frany and Rosie were very helpful and professional. Extended warranty details were explained. Interior of my vehicle was cleaner than normal after service. I will continue to utilize service as needed. Extended warranty details were explained. Interior of my vehicle was cleaner than normal after service. I will continue to utilize service as needed.8 More

Scheduled service wasn't even available for the day my appointment was made, therefore making my trip useless. And the car wash I was offered made my truck dirtier than when it went to the back. appointment was made, therefore making my trip useless. And the car wash I was offered made my truck dirtier than when it went to the back. More

The people are nice and friendly they help you with a friendly face they make you feel like family ...they get the job done fast service friendly face they make you feel like family ...they get the job done fast service More

My sales lady Jennifer was amazing! Great communication and very knowledgeable. She called a d texted me often since I wanted a truck that wasn't even in the lot yet! She also talked me through all the fin and very knowledgeable. She called a d texted me often since I wanted a truck that wasn't even in the lot yet! She also talked me through all the finance concerns/questions I had. Once she talked it over it made complete sense! I would recommend her! More