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Beck & Masten Buick GMC South
Houston, TX
2,969 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,969 reviews
May 05, 2021
I had not so good experience at first but Gaby and Vinnie made it right after bringing my vehicle back a second time. Great job from these two who made it right, when I felt like the technician was not thor made it right after bringing my vehicle back a second time. Great job from these two who made it right, when I felt like the technician was not thorough the first time. More
by GMC
Verified CustomerEmployees Worked With
Gaby Cano
May 04, 2021
Great customer service. Fast service service great great service great service great service great service great service great service great service great service great service service great service great service great service great service great service great service great service great service More
by klittle0990
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
May 04, 2021
Good sales person ( Jenny ) but the finance person had a very bad attitude that I would think twice before I recommend someone because of finance very bad attitude that I would think twice before I recommend someone because of finance More
by Roberto.yado
Employees Worked With
Jenny andaur
May 02, 2021
We feel that the sales manager Orlando and sales representative Ivan misrepresented the sale. We were to purchase a NEW 2021 vehicle and they sold us a used car. We have emailed Ivan, Orlando the ge representative Ivan misrepresented the sale. We were to purchase a NEW 2021 vehicle and they sold us a used car. We have emailed Ivan, Orlando the general manager, Mr. Pierce, in hopes that the situation will be rectified. More
by JOSEPH.DUHALA
Employees Worked With
Ivan Vega, Orlando Pasasin
May 02, 2021
Worst service of my lifetime. Sent me in Uber to rental car place and there was no car. When I finally got a car they said they would pay the difference and they did not. No information on what was going car place and there was no car. When I finally got a car they said they would pay the difference and they did not. No information on what was going on with my car throughout process. Called sales manager told him on my experience and he said he would check on my car and call me the next day at noon. When he didn’t I called him at 2 and it was his day off. This was all for a new 65 k truck I bought. If they treated me that was can you imagine how they treat people who don’t spend that much. No one knew what was going on. No promises kept. No rental car as promised and I was charged for it. Never never again will I put myself through the mistake of using Beck and Mason South for service. More
by MIHAILOFF2019
May 02, 2021
Very helpful and informative with making my decision. The finance department was also able to work with me and get me the rate and terms I needed. The finance department was also able to work with me and get me the rate and terms I needed. More
by Kelly Collins
Employees Worked With
Ruben Leon
May 02, 2021
The gentleman assisting me was super nice. As I waited in the waiting area, multiple employees grabbing coffee greeted me, and the other individuals that were waiting...I particularly loved how one answered the waiting area, multiple employees grabbing coffee greeted me, and the other individuals that were waiting...I particularly loved how one answered to my "how are you" with "very blessed." More
by mvi7709
Employees Worked With
Arturo Gonzalez, Elyza Sanchez
May 02, 2021
Not organized, took a long time to check in for service. Was not informed when car was ready and parked in the rain. Tried to line up cars including in rain Was not informed when car was ready and parked in the rain. Tried to line up cars including in rain More
by eblakeevans
April 30, 2021
I love the way the associates treat me . They treated me like they wanted my business. This is the third vehicle I have brought and each time Ada was my salesperson. like they wanted my business. This is the third vehicle I have brought and each time Ada was my salesperson. More
by angeleve77033
Employees Worked With
