Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Vehicle service I got great service at time of purchase and when I returned to service my GMC YUKON. Also was pleased with my price and pymt I got great service at time of purchase and when I returned to service my GMC YUKON. Also was pleased with my price and pymt More
Beyond impressed Karla M. was the perfect mix of friendly, knowledgeable, and understanding. She explained what needed to happen, but more importantly she gave a truth Karla M. was the perfect mix of friendly, knowledgeable, and understanding. She explained what needed to happen, but more importantly she gave a truthful explaining of what to expect. I couldn't be more thankful. I will drive from the NRG stadium area to this dealership from now on. More
very good service. employees are so friendly. Great service. Great employees.always a pleasure going to get my oil change. Nice employees. Every time I go to Beck and Master to get my oil change I Great service. Great employees.always a pleasure going to get my oil change. Nice employees. Every time I go to Beck and Master to get my oil change I never have to wait a long time and it's so clean. More
Great customer service Everyone here at Beck & Master is very professional and friendly they make me feel welcomed and comfortable every time I come to get service done on m Everyone here at Beck & Master is very professional and friendly they make me feel welcomed and comfortable every time I come to get service done on my truck. I don't regret the purchase of my vehicle at this location and there will be more in the future. More
Good service Great people and good work and good service, honest and on time always there to help good management low prices clean facility and good coffee Great people and good work and good service, honest and on time always there to help good management low prices clean facility and good coffee More
Started from the bottom. I visit the dealership for ALL my vehicle needs...this should be the end of my rview. need i say more, well yes i can. Jaime wasn't in today and he i I visit the dealership for ALL my vehicle needs...this should be the end of my rview. need i say more, well yes i can. Jaime wasn't in today and he is my go to so I staeted my service encounter with Gaby. She listened understood my concerns and set the visit in motion. When i eventually went to the repair bay to have lunch Tommy, whom I had requested be my service mechanic, immediately told me how far he had gotten on my multi point check speaking with me about my vehicle and concerns as if it were his and even reccomending what my next one shoyld be if i move on from this vehicle. Nothing is in disrepair it just needed some TLC and Tommy. I knew where my car was and what was next throughout the entire process partly due to the winshild rep who also kept me informed, he was on point. I was having multiple services so I spoke with quite a few ppl in the department and ALL were friendly. I left the dealership in a timely fashion and when it was time to check out Jocelyn even assited me with COUPONS!!!!! She doesnt know this but I love coupons and the fact that she pleasntly took the time to look at my fees and suggest the best coupon to use was the icing on the cake. Without a doubt I will not only be back all my service but i will definetly be purchasing my next vehicle here. Thanks guys . I know this review is sorta rambling but soooo much went on while I was there so quicly AND i am satisfied More
Politeness and Good Attention It was one of the best experiences ever when servicing. I took my daughter with me and they treated us very good. Very good wi-if connection and loung It was one of the best experiences ever when servicing. I took my daughter with me and they treated us very good. Very good wi-if connection and lounge while waiting. Vehicle Exchange Program on site, also recommended. More
great deal on multiple services the service is always friendly and very professional. i would definitely recommend the service and sales department at Beck and Master South. you can' the service is always friendly and very professional. i would definitely recommend the service and sales department at Beck and Master South. you can't go wrong with the fresh cookies either! More
Great Service Staff was really nice and did a great job on my car!!! They even patched/plugged my tire free of charge. I would recommend them to everyone! Staff was really nice and did a great job on my car!!! They even patched/plugged my tire free of charge. I would recommend them to everyone! More
Warranty part replacement with no issues Warranty part replacement and while I was there they agreed to replace another part under warranty. There was some delay between getting the part and Warranty part replacement and while I was there they agreed to replace another part under warranty. There was some delay between getting the part and putting it on so you have to stay on top of that but the actual on site experience with Karla as fine. More