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Beck & Masten Buick GMC South
Houston, TX
2,573 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,573 reviews
July 10, 2017
Oil change My experience today at this dealership was very good. I came in for an oil change and tire rotation and was told it will probably take about 2 hours, My experience today at this dealership was very good. I came in for an oil change and tire rotation and was told it will probably take about 2 hours, but I was out within an hour. More
by EsmeraldaO
Employees Worked With
Rosaena Vasquez and Toni
Helpful July 10, 2017
In and Out Service Vin #GB663669 Everything was explained thoroughly and completed promptly. I was quoted 1 hour and a half and I was out within the hour. The waiting area was clean a Everything was explained thoroughly and completed promptly. I was quoted 1 hour and a half and I was out within the hour. The waiting area was clean and cookies and coffee was constantly being refreshed. More
by 2016 Buick #GB663669
Employees Worked With
Karla Menchaca, Jocelyne
July 10, 2017
Five Star Service Isle was exceptionally professional. I came in for a routine oil change with a seven am appointment. I was promptly waited on. I was in and out with Isle was exceptionally professional. I came in for a routine oil change with a seven am appointment. I was promptly waited on. I was in and out within an hour. VIN #4cf226378 More
by MMDumas
Employees Worked With
Ilse and Toni
July 10, 2017
The service was great and they didnt make me wait long. my vin #CZI54669, I WENT IN FOR AN OIL CHANGE AND THE SERVICE WAS EXCELLENT I WOULD RECOMEND THIS DEALERSHIP. there IS NO HASSLE, NO WAIT AND GOOD SER my vin #CZI54669, I WENT IN FOR AN OIL CHANGE AND THE SERVICE WAS EXCELLENT I WOULD RECOMEND THIS DEALERSHIP. there IS NO HASSLE, NO WAIT AND GOOD SERVICE More
by mADELYNNE1
Employees Worked With
iSLE GREAT CUSTOMER SERVICE
July 09, 2017
Service- EG229510 I get all my maintenance done here and always glad to be back. They are fairly fast and always willing to help. I will definitely continue to do my bu I get all my maintenance done here and always glad to be back. They are fairly fast and always willing to help. I will definitely continue to do my business here. Gabbrielle and Toni made the service even better. More
by juan23
Employees Worked With
Gabrielle Cano and Toni
July 09, 2017
Service Department I took my vehicle for an oil change and tire rotation. The service didn't took long. And I was satisfied with the work they did on my vehicle. Will co I took my vehicle for an oil change and tire rotation. The service didn't took long. And I was satisfied with the work they did on my vehicle. Will come back definitely! More
by ash1243
Employees Worked With
Rosaena Vasquez & Toni
July 08, 2017
Excellent Customer service Gabbi did an excellent job of keeping me informed on the progress of my repair. I really appreciate the fact that she went above and beyond for me. Gabbi did an excellent job of keeping me informed on the progress of my repair. I really appreciate the fact that she went above and beyond for me. Very professional and curtious. She is a great asset to the service department. Toni in the cashiers office was also very gracious with her help. She was very polite and professional. Also a great asset to the department. More
by Sharon F Charo
Employees Worked With
Gabrielle Cano and Toni
July 08, 2017
2015 GMC Sierra Service Great customer service. Took in my 2015 GMC Sierra for service. Dropped truck and was ready for pick up as promised. Quick in and out. Great customer service. Took in my 2015 GMC Sierra for service. Dropped truck and was ready for pick up as promised. Quick in and out. More
by Mig
Employees Worked With
July 08, 2017
Service Department Took Vehicle in for oil change along with tire rotation and the job was completed in timely manner. Did not have to spend the entire day waiting for Took Vehicle in for oil change along with tire rotation and the job was completed in timely manner. Did not have to spend the entire day waiting for oil change like other dealers. More
by mp1809
Employees Worked With
Toni-66415
July 07, 2017
Oil Change, Rotation-fluids checked Appointment and Service was terrific. They were true to their word-waited for oil change, rotation,etc and it was done in 1 hour. Highly recommend t Appointment and Service was terrific. They were true to their word-waited for oil change, rotation,etc and it was done in 1 hour. Highly recommend this dealership. More
by Christine Rapacki
Employees Worked With
I only worked with front desk employees and check out and they were super.
