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Beck & Masten Buick GMC South
Houston, TX
2,587 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,587 reviews
August 01, 2022
Excellent group of staff no issues with my service Rosie Rodriquez rock's very knowledgeable Rodriquez rock's very knowledgeable More
by MEISHA79
Verified CustomerEmployees Worked With
Helpful August 01, 2022
I'm very disappointed with the service department. I have brought my truck in same problem transmission issues. This dealership needs experience service advice, mechanics,and service manager. I have brought my truck in same problem transmission issues. This dealership needs experience service advice, mechanics,and service manager. More
by JIMDWILLIS
Employees Worked With
July 31, 2022
Rude people, car was done with a complete oil change and was never informed of it, car was sitting outside for about 39 minutes. was never informed of it, car was sitting outside for about 39 minutes. More
by GUZMANADRIAN11.AG
Employees Worked With
July 31, 2022
Showed up for an oil change and tire rotation/balance with an appointment and it took 3 hours. This has been my experience the last 2 times for an oil change. I tried to go elsewhere but they didn’t carr with an appointment and it took 3 hours. This has been my experience the last 2 times for an oil change. I tried to go elsewhere but they didn’t carry the oil my truck needed so I was stuck going back a second time and it was just as slow. They told the customer next to me that her oil change would be around 2 hours without an appointment. She left within an hour so not sure what exactly the point of having an appointment is. More
by Andrew
Employees Worked With
Robert
July 31, 2022
Frany was great and always went above and beyond. My truck spent over 3 weeks because of delay of parts. Was NOT pleased about this but do understand it was out of dealership control. My truck spent over 3 weeks because of delay of parts. Was NOT pleased about this but do understand it was out of dealership control. More
by Amy M.
Employees Worked With
July 31, 2022
Very good service . Waiting time was responsible. Thank you for the perfect customer service you provide Waiting time was responsible. Thank you for the perfect customer service you provide More
by HADEELSAHHAR2
Employees Worked With
Don't know the name but he was very professional
July 31, 2022
Thorough pinpoint service. Vinny and Roci are the best! As a Veteran I'm proud! Thank you so much. Vinny and Roci are the best! As a Veteran I'm proud! Thank you so much. More
by Belanhedgeman
July 31, 2022
Sales team excellent. Management performance good. Finance sucked. The lady didn’t read or follow simple instructions. Management performance good. Finance sucked. The lady didn’t read or follow simple instructions. More
by ebrown19
Employees Worked With
Willie and Sharlene performance thru the entire process was excellent , Frank Nolden
July 30, 2022
Employees were friendly and understanding. They were also quick and very informative. I’m very pleased with their service. They were also quick and very informative. I’m very pleased with their service. More
by RPADILLA91
July 30, 2022
Everything went well, was very please with help and staff. The were very friendly and helpful. My vehicle was done the same day. staff. The were very friendly and helpful. My vehicle was done the same day. More
by David V
Employees Worked With
