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Beck & Masten Buick GMC South
Houston, TX
2,574 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,574 reviews
July 25, 2022
The service was fast and for the most part it was professionally due, however in reference to the washing of the cars. I would prefer hand wash instead of the machine. professionally due, however in reference to the washing of the cars. I would prefer hand wash instead of the machine. More
by Gmoney023.gc
Verified CustomerEmployees Worked With
Daniel
Helpful July 25, 2022
Everyone was extremely helpful! Edgar was awesome and helped with making sure I got what I needed. Edgar was awesome and helped with making sure I got what I needed. More
by tracimoody83
July 24, 2022
Gaby was great. Work was completed in a timely manner. I am very satisfied with my experience. Work was completed in a timely manner. I am very satisfied with my experience. More
by DEB_TAB
Employees Worked With
Other Employees :
Reputation .com
July 21, 2022
Daniel was very helpful and knowledgeable, he took care of my issues. He will be my go to guy from now on. of my issues. He will be my go to guy from now on. More
by JIMMYHALE30
Employees Worked With
July 19, 2022
Great dealer, sales and manager took care of me. A deal and sale was made. A deal and sale was made. More
by nl_08
July 16, 2022
Andrew was very professional and forthcoming with information regarding the update of my vehicle. The only thing that was very inconvenient was that the dealership had no loaner vehicles I could use. information regarding the update of my vehicle. The only thing that was very inconvenient was that the dealership had no loaner vehicles I could use. The dealership did offer uber service to get to the dealership or to go home. More
by joshua.m.tanner87
Employees Worked With
Andrew
July 16, 2022
I received a coupon in the mail for a discounted oil change! It was right on time. I came in to the service center and was rushed out of my car before I was even greeted. I understand that they are tryi change! It was right on time. I came in to the service center and was rushed out of my car before I was even greeted. I understand that they are trying to be efficient but I didn’t feel welcomed, I felt herded into the office. Once in the office, I was greeted and welcomed. When it was time for my car to be done, I was told the same “up sell” speech everyone else was told - “need a new air filter, need brakes checked, etc…” and all those services were additional $60-$100. I didn’t really like that! The service center didn’t tell me that my windshield wipers were old, or that I needed any fluids in my car. It was all about the upsell. I did like the personal touch with help with my broken license plate and the quick car wash! All in all, the service was alright, but I don’t like the “extra sells” mentality. More
by T Smith
Employees Worked With
Albert and Ryan
July 16, 2022
I truly enjoy taking my truck to Beck & Masten, I appreciate the recommendations that are always made about the truck. The Beck & Masten team is always top notch. appreciate the recommendations that are always made about the truck. The Beck & Masten team is always top notch. More
by DAVIDS9055
Employees Worked With
Albert
