Belknap Subaru

Evan was our salesperson and even though he was new he did an excellent job. I used to sell cars many years ago and I know it is not easy and of course everyone hates to talk with a salesperson, until th did an excellent job. I used to sell cars many years ago and I know it is not easy and of course everyone hates to talk with a salesperson, until they need something. He did a super job. No pressure on his part. He is young and enthusiastic and those are excellent qualities. Keep up the good work and good luck More

I was interested in purchasing a Rav 4 (Vin# 2T3ZFREV5GW263024), and I had (and still have) several questions and concerns that I was looking to Belknap Subaru for answers. I was simply looking 2T3ZFREV5GW263024), and I had (and still have) several questions and concerns that I was looking to Belknap Subaru for answers. I was simply looking for information to make an informed decision on purchasing this vehicle. After two hours of having an unproductive and negative experience with two of their salesmen, I’ve decided that I’m no longer interested in purchasing this vehicle. They provided run around answers to my questions, and try to snow ball me on a carfax report (title history report, green box with white check marks). We communicated via their business chatline and via text exchange. They didn’t answer my questions. Rather they provided run around information and asked me to justify their information. Hmm, They are the professionals, not me. They claim to have a clean title but never offer to send me a copy. Like the question on the maintenance performed on the vehicle while in Alaska (own house in Alaska, no shop, had his own oil, second owner of a three owner vehicle) I never asked why the vehicle was in Alaska. I asked why no maintenance history for ~ 30k miles, 50k to 82k, (not even an oil change). They had one questionable excuse after another and never answered any of my questions. Their lack of willingness to share information, this just raised a red flag, and convinced me that this dealership isn't being forthcoming. I have screenshots. You can decide for yourself. These salesmen were many things but helpful wasn’t one of them. My opinion, they weren’t professional and didn’t hold up the business’s standards, commitment to their customers, and the community outlined on your website. Once, I get clarification and from my independent findings on the mileage discrepancies, I will have answers to many of my questions. No thanks to the dealership’s staff. More

Pleasant environment - friendly people - very knowledgeable and helpful - answered all my questions - gave a good orientation to my car knowledgeable and helpful - answered all my questions - gave a good orientation to my car More

I had the pleasure of working with Dave to buy a new car. He is excellent to work with! He goes above and beyond to help you! car. He is excellent to work with! He goes above and beyond to help you! More

Service was done within time promised - and staff very friendly. And wait area was very comfortable friendly. And wait area was very comfortable More

This dealership provides great service with cheerful staff; they do not try to upsell products or services. They provide effective service performed in in a timely fashion. staff; they do not try to upsell products or services. They provide effective service performed in in a timely fashion. More

The sales team was extremely friendly and helpful. The service department is friendly and fast. The facility is clean. The service department is friendly and fast. The facility is clean. More

Great work every times ! Work needs to be done they explain and take pictures. Thanks Work needs to be done they explain and take pictures. Thanks More

Took our car in for a state inspection and oil change. They performed a complete inspection which included a four wheel realignment. All work was done under warranty. Great service dept. They performed a complete inspection which included a four wheel realignment. All work was done under warranty. Great service dept. More