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Bell Audi

Edison, NJ

Overview
Employees
Reviews
4.5
1,668 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,668 reviews

November 20, 2023

Dan was excellent, informative and knowledgeable, kept me up to date with details on the car while it was at service. More

by Haroonrtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
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Nov 20, 2023 -

Bell Audi responded

We're glad to know that Dan provided you with excellent service at Bell Audi! It's important for us to keep our customers informed and we appreciate your feedback. Safe travels in your serviced vehicle!

November 18, 2023

The Audi brand is great but the GM and the tech staff is not knowledgeable at all. Buyer beware ! More

by Mamabear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Bell Audi responded

I am sorry to hear this feedback. We expect more than a 1-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right and learn more about your experience. Would you please contact me when you have a chance so that I may help? Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

Dec 01, 2023 -

Mamabear responded

This is not an issue that you can resolve. This is over your head, a discussion directly with Bell Audi owner needs to be had. I was given bad information to the point where I almost changed an engine in the car I purchased from you only to find out it was the AC compressor that seized I almost spent thousands of dollars! I still spent thousands between tows, parts and finally fixing the xxxx car! Your people do not know what they are doing!!! SHAME ON YOU!

November 06, 2023

Excellent service. The part was replaced in a timely manner, and I was kept updated during the process. More

by medfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Bell Audi responded

We're glad to know you had an excellent service experience at Bell Audi! Keeping our customers updated and completing work in a timely manner is always our goal. Thanks for the positive feedback!

October 28, 2023

Fast efficient service on a consistent basis. Looking forward to purchasing my next Audi at Bell Audi! More

by joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Bell Audi responded

Joan, we're delighted to know you've had consistently efficient service with us at Bell Audi. We look forward to assisting you in your next purchase! Thanks for this review.

October 27, 2023

Worst car experience I have ever had. My address is wrong on the documents. I was told tha I can go to dmv and change it once I have the registration. My sales person is ghosting me. My t More

by Mcchrisruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Will combs
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Nov 30, 2023 -

Bell Audi responded

I'm very sorry to read about your experience. This is not the level of service we aim for, and it's disappointing that you've been left feeling this way. We want to make things right - please get in touch so we can sort out these issues as soon as possible. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

October 22, 2023

Excellent service! Our salesperson Allan was professional and knowledgeable about the car we purchased. Shop at Bell Audi! More

by dca761
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesperson Allan
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Oct 23, 2023 -

Bell Audi responded

We're delighted to know that Allan provided excellent service during your visit at Bell Audi! Thanks for the recommendation and enjoy your new car.

October 15, 2023

The service itself was prompt and efficient. The technicians worked diligently, using advanced diagnostic tools and equipment to identify and address the problems with my car. Throughout the pro More

by Gustavo Woltmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Bell Audi responded

Gustavo, we're glad to know our team at Bell Audi was able to provide you with efficient and transparent service. We always aim for clear communication and we are glad that we have left the right impression. Safe travels and we hope to see you again down the road!

October 04, 2023

My service technician is excellent. He always accommodates my car anytime. He explains to me everything. More

by gttgemini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Bell Audi responded

We're glad to know that our service technician has been able to assist you effectively and keep you informed at Bell Audi. Thanks for the positive feedback!

October 03, 2023

Clarence Evans is not only a great salesperson, he is one of the nicest people you will ever meet. I have purchased 4 Audi vehicles through him. He has always been honest and transparent about all aspects of More

by Lawenforcement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Bell Audi responded

We're delighted to know that Clarence has been able to make your car-buying experience enjoyable here at Bell Audi. His honesty and transparency are indeed some of his best qualities! Thank you for trusting us with your Audi purchases, we hope you're absolutely loving them!

September 24, 2023

Eric was a good contact on the front end, and Jason executed the transaction flawlessly More

by mattc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Bell Audi responded

Matt, thank you for sharing a great review of Eric and Jason! We appreciate your business and we hope to see you again at Bell Audi. Safe travels ahead!

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