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Bell Honda

Phoenix, AZ

4.5
2,969 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,969 reviews

November 25, 2024

We had a great experience with Dominic, he was very helpful during the whole process More

by HDunn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

We're thrilled to hear you had a great experience with Dominic. Our team is dedicated to providing top-notch service, and it’s wonderful to know that we met your expectations. Looking forward to assisting you again in the future!

November 25, 2024

Xavier was very professional and helped us with the purchase of a used vehicle. Unfortunately my only other interaction was I felt, dismissive. I noticed small spots of oil in the garage after we pur More

by LZIBINSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

We’re glad to hear that Xavier was able to assist you professionally during the vehicle purchase process. However, we do regret to learn about your concerns regarding the oil leak. We understand how frustrating this situation must be, especially when the vehicle was inspected thoroughly prior to your purchase. While we are unable to address the issue directly, we recommend reaching out to Trish Viramontez at TViramontez@vtaig.com, who can assist you further and provide guidance on the next steps.

November 25, 2024

The best dealer in Arizona Honesty Clean Fast I wish more successful Iam very happy to make 5 deals with this location More

by SAMEERALASADI93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waleed
Nov 26, 2024 -

Bell Honda responded

Thank you! We’re thrilled to hear you had such a positive experience with us. Your support means a lot, and we’re glad to have you as a valued customer. Here’s to many more successful deals in the future!

November 24, 2024

Great and fast service. Tanner was really helpful and listen to all of my concerns. I highly recommend this branch More

by ANNVHINNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had a great experience with Tanner. It's wonderful to know our team's support made a difference for you. We appreciate your recommendation and look forward to serving you again!

November 24, 2024

My experience with customer service has been below expectations by far. First, they schedule me on a weekend where I was supposed to get my windows shaded but it turns out, they do not do this service More

by AHMADA1OO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
Nov 26, 2024 -

Bell Honda responded

It’s clear that the scheduling challenges and delays you faced caused significant frustration, and we regret that our processes fell short of your expectations. The confusion regarding weekend window shading appointments and the delay in ordering the parts for your fuel lid repair should not have happened. We understand how valuable your time is, and we recognize how frustrating it must have been to wait for weeks without proactive updates. To address your concerns in greater detail and work toward a resolution, we encourage you to contact Trish Viramontez at TViramontez@vtaig.com.

November 24, 2024

Purchasing my car was the best experience. Service center is great. I never have a problem getting in. I do have a recall on my vehicle fuel pump and when i was there the last time I asked a More

by genalewis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bell Honda responded

Thanks for the great feedback! We’re thrilled to hear you had a positive car purchasing experience and appreciate your kind words about our service team. We understand the frustration with the fuel pump recall and are working hard to resolve it as quickly as possible.

November 24, 2024

Very nice people professionals and very help us. I like it. everything was working fine if you have a chance, I recommend somebody else still More

by LIVIUBANUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bell Honda responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to continuing to provide great service!

November 23, 2024

I took my car in for a LOF and for Honda Safety Recall. They didnt give me any information about the recall nor did they even inspect the vehicle for the recall as I was not made aware that anything was be More

by mwzombies777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

We understand how important it is to receive clear information, especially when it comes to safety recalls, and we regret that this was not addressed properly during your visit. We would like to make sure you have all the information you need regarding your vehicle's recall status and ensure that any necessary follow-up is completed in a timely manner. For further assistance and to address any concerns, please reach out to Trish Viramontez at TViramontez@vtaig.com.

November 23, 2024

My service advisor was fantastic and helpful. Got the job done in an efficient manner! More

by Honda driver
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bell Honda responded

We're thrilled to hear about your positive experience! Our team aims to provide efficient and helpful service, so it's great to know we met your expectations. Thank you for the fantastic feedback!

November 23, 2024

It was a pleasure getting my new car with salesman he was very helpful & nice More

by BARRERAMARICELA56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Merriweather, Ariannah Crane, Michael Coleman
Nov 25, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our salesman. Providing excellent service is our priority, and it's wonderful to know you felt supported during your car purchase. Enjoy your new ride!

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