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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,385 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,385 reviews

December 16, 2024

Worst car buying experience ever! I will never ever buy a vehicle from these guys! They tried to sell me a lemon! Buyers beware! More

by jspatinojr73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Merriweather
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Dec 17, 2024 -

Bell Honda responded

It’s concerning to hear about your dissatisfaction and we’d like to address your concerns further. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com so we can better understand your experience and work toward resolving this matter.

December 16, 2024

Appointment went smoothly. Josh explained everything thoroughly and I was out within the timeframe I was given. More

by RACHELBYLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Bell Honda responded

Thanks, Rachel! We’re thrilled to hear that your appointment went smoothly and that Josh provided clear explanations. We appreciate your feedback and look forward to seeing you again soon!

December 15, 2024

Always fast and helpful! Great customer service with a smile. Worth the 30 minute drive!! More

by SWANSEDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we're glad the drive was worth it. Looking forward to serving you again soon!

December 15, 2024

They did not replace my right front window strip, which I was a little upset with because the dealership in Spokane had ordered me one and because of health problems I had to come back to Arizona right away More

by Nanniebessie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for your feedback! We’re glad to hear you rated us 5 stars despite the window strip issue. Your experience is important to us, and we strive for better communication about our services. We appreciate your understanding and hope to serve you better in the future!

December 15, 2024

No cominiacaton with me about the proplem I had never called backed and did not set up service appointment like he sai More

by CHECKMAN1085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Montufar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Bell Honda responded

It's concerning that you did not receive the follow-up call and appointment scheduling that was promised. We strive to ensure that every customer’s needs are addressed promptly and effectively, and it’s clear we missed the mark in your case. To resolve this, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 15, 2024

The service advisor Joshua was helpful setting up the appointment and attentive during the whole process More

by MARKLOPEZ179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for the kind words, Mark! We're thrilled to hear that Joshua made your experience seamless and attentive. Our team is dedicated to providing top-notch service, and your feedback truly motivates us. Looking forward to serving you again!

December 15, 2024

My service representative, Geo, does a very good job. I just wish the service center was closer to where I live. More

by Bergstromclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni
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December 14, 2024

We had a good experience in purchasing our Honda Odyssey Elite van at the dealership. Our sales person was very cordial non pushy and let us make the final decision. There was no sales pitch. More

by CYNREDSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Merriweather
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Dec 16, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience and that Phil made your appointment smooth and timely. We appreciate your feedback and look forward to seeing you again soon!

December 14, 2024

Professional , informative , my service tech is great Michael Vu , makes sure I know what is needed or not needed. An asset to the organization More

by PEG1601
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not familiar with these folks
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Dec 16, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had a great experience with Michael. Our team strives to provide informative and professional service, and it's wonderful to know that Michael stood out for you. We appreciate your support and look forward to serving you again!

December 14, 2024

Josh is awesome! Always great fair service! I bring all 5 of my Honda’s to Josh! More

by BRADKALEVIIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear that Josh consistently provides you with excellent service for all your Hondas. Your support means a lot to us!

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