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Bell Honda

Phoenix, AZ

4.4
2,286 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,286 reviews

December 02, 2024

I’ve always had excellent service and the staff is always so friendly! My car is completed in a reasonable amount of time! More

by BMCKEON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Bell Honda responded

We’re thrilled to hear about your excellent experiences with our team! Providing friendly service and timely completions is our top priority. Thank you for your kind words and for being a valued part of our community!

Dec 04, 2024 -

BMCKEON3 responded

Joshua Hansmeir always delivers excellent service whenever I visit Bell Honda! He is very knowledgeable at his job + also a wonderful person to work with!!😊

December 02, 2024

I can say I got the best deal while I had not expected to be provided in one sitting. Overall I am very happy the way my case was handled and was timely helped. Special thanks to all the parties involved dur More

by PUNEETHHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Bell Honda responded

Thank you for your fantastic review! We’re thrilled to hear you were pleasantly surprised by the deal and that our team handled your case with care. Your satisfaction means a lot to us, and we appreciate your recognition of our hard work!

December 02, 2024

Average service from the technicians. Joshua Handmeier though has been awesome. Other service adviser (not Joshua) always try to upsell service that I do not need. I’ve had a prior exper More

by CapnCook7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Bell Honda responded

We’re glad to hear that Joshua Handmeier has been providing excellent service and standing out during your visits. Your feedback regarding the upselling practices and the issue with the wheel alignment from your prior visit is deeply concerning. This is not the standard we strive to uphold, as we aim to ensure every customer has a trustworthy and transparent experience. To address your concerns further, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 01, 2024

My experience was easy and the car was ready before the quoted time. Friendly service and the work requested was performed appropriately. More

by SPANPHLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear that your experience was smooth and that our team exceeded your expectations. Your kind words about our service mean a lot to us. We look forward to serving you again!

December 01, 2024

They did not fixed the headliner which is out of my 2025 Honda pilot trim on both doors (front driver and passenger side) I went there 3 times and they keep telling that they will call me in 2 weeks (I stil More

by YOLICHAVEZ.78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Ramirez
Dec 03, 2024 -

Bell Honda responded

We understand how frustrating it can be to deal with an unresolved issue, especially after multiple visits. Addressing the headliner issue on your 2025 Honda Pilot should not take this long, and we want to ensure this matter is resolved for you promptly. Please reach out to Trish Viramontez at TViramontez@vtaig.com so she can look into this further and provide you with the attention and follow-up you deserve.

December 01, 2024

They had a good selection of cars and the personel were all very helpfull and answered our questions. More

by DONNAWEIGAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bell Honda responded

Thanks for the fantastic review, Donna! We're thrilled to hear you enjoyed our selection and found our team helpful. Your satisfaction is our priority, and we look forward to assisting you again in the future!

December 01, 2024

Not impressed I had a slow leak in back rear tire , they said they checked it and also did tire rotation. Couple days passed and tire light came on dash and same tire as before and in the same back re More

by WEIRICKLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal
Dec 03, 2024 -

Bell Honda responded

It's important to us that our customers receive the best service, and we regret that your tire rotation did not meet expectations. We take your feedback seriously and would like the opportunity to look into this further to ensure your concerns are addressed appropriately. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

December 01, 2024

Car salesman was honest and nice got a great deal and was happy they were willing to negotiate. Finance department was easy. Only thing that upset me during the process was the car detail was terrible there More

by KASULLIVAN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bell Honda responded

We’re thrilled to hear that our sales team provided you with an honest and positive car-buying experience, and that you were able to secure a great deal. It’s also wonderful to know that the finance process was smooth and straightforward. We regret that the car detail did not meet your expectations. Your feedback about the cup holders is important, and we’d like the opportunity to make this right. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

November 30, 2024

Employee's are very friendly, I like how ur greeted by them before u even get out ur car. The waiting area was clean & the coffee was good.I really didn't have a long wait.b& the young lady who serviced m More

by tikvah_ysrayl@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the young lady who was helping me. Will say this she was very nice very helpful at explaining all that was wrong with the car.
Dec 02, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience. Our team takes pride in providing a warm welcome and maintaining a clean, inviting atmosphere. We appreciate your feedback and look forward to serving you again soon!

November 30, 2024

They are the best, I have bought my last three Honda’s from Bell Honda. More

by carolann2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariannah Crane
Dec 02, 2024 -

Bell Honda responded

Carolann, thank you for your fantastic review! We're thrilled to hear that you've chosen Bell Honda for your last three vehicles. Your loyalty means a lot to us, and we're here to keep delivering great experiences! Enjoy your new Honda!

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