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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,414 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,414 reviews

December 31, 2024

Car needed tires after they claimed they were new and had a weird noise after the return date was available More

by Cody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Zamarano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bell Honda responded

We understand how frustrating it can be to encounter unexpected concerns, such as the noise you mentioned, especially after being told the tires were new. We want to ensure you're fully satisfied with your experience, and we'd like to address this matter further. Please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

December 31, 2024

Heman and everyone I worked with was pleasant, honest, and found me the best deal possible. In fact, I actually named my car He-Man :) More

by joshlbernstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Josh! We're thrilled to hear that you had a great experience. Naming your car He-Man is such a fun touch! Enjoy every drive with your new ride!

December 31, 2024

Timely and open communication when it comes for car repair. Also discounts to loyal customers. More

by LHLOO9264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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Jan 03, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you appreciate our communication and loyalty discounts. We strive to keep our customers informed and rewarded. Your feedback motivates us to maintain our high standards!

December 31, 2024

Outstanding, fair price, honest and no games. We will refer. We will return for future. Beat Toyota on many levels. More

by reyrip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with us. Your trust means a lot, and we look forward to welcoming you back in the future. We're here to provide the best service possible!

December 31, 2024

Excellent customer service. Friendly and professional. I was kept updated and rep was excellent. Very pleased with the service. More

by MWRTENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Providing friendly and professional service is our priority, and your feedback truly motivates us. We look forward to serving you again!

December 30, 2024

The experience was seamless. They were very helpful throughout the buying experience. They did not try to upsell me on anything and got me a great car! Griffin was top tier. More

by TRIBALDOC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had such a seamless experience and that Griffin provided top-notch service. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new car!

December 30, 2024

Josh is an awesome person to work with. He's honest, makes recommendations based on my driving and mileage accumulations. He gives options as far as work needed as well as maintenance for o More

by JJCDAWES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bell Honda responded

We're glad to hear that Josh has been a trusted and reliable resource in maintaining your car. It sounds like his recommendations have really helped you get the most out of your vehicle. We understand that you were not completely satisfied with your overall experience, and we take your concerns seriously. If there’s anything we can do to improve or if you'd like to discuss your experience further, please don’t hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 30, 2024

Dealer has given me a car with scratches on wheel rims. When visited dealership and informed about this they wont fix these itseems. Earlier they informed will cober everything in warranty. More

by sai.vamshi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Diemert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember the used car manger’s name
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Jan 02, 2025 -

Bell Honda responded

We understand your frustration with the scratched wheel rims and the confusion surrounding the warranty coverage. We strive for clarity in all our communications and would like to work with you to resolve this matter. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 30, 2024

Pleasant and courteous thank you! I enjoy working with Steven. This is a busy service center! More

by ANNAGONZALES701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks for your wonderful feedback! We're thrilled to hear you had a positive experience with Steven. Our team works hard to provide excellent service, even in a busy environment. We look forward to serving you again soon!

December 30, 2024

Work done on time. I was happy with the service department and service personnel. stop More

by gjsakata
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a positive experience with our service department. Your satisfaction is our priority, and we’re glad we could meet your expectations. Looking forward to serving you again!

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