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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,414 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,414 reviews

December 22, 2024

Joshua is always so knowledgeable and friendly. He checks to make sure my vehicle is in the best condition. More

by JANDRWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Joshua's expertise and friendly service made such a positive impression. Keeping your vehicle in top shape is our priority, and your feedback truly motivates our team!

December 22, 2024

Very professional. Good explanation of things needing service. However sometimes they suggest issues that may not be there! More

by sBhimji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Bell Honda responded

Thank you, for your positive feedback! We're glad you found our service professional and informative. We appreciate your comments on suggested issues and will continue to refine our assessments to ensure accuracy. Your insights help us improve and provide the best experience possible!

December 22, 2024

Great sales staff service department was great also everyone super friendly anyone looking for a new vehicle I would definitely recommend More

by A.AGUILAR38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager
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Dec 23, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our sales and service teams. Your recommendation means a lot to us—welcome to the family!

December 22, 2024

Everyone here was so helpful with great communication and amazing knowledge of the car, they took their time to listen to my needs and explain to me all the technology that my car has to offer. They made it More

by ariannab_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonia
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Dec 23, 2024 -

Bell Honda responded

Thanks, Arianna! We're thrilled to hear you had such a positive experience. Our team is dedicated to providing excellent service and ensuring you feel confident with your new car. Your feedback means a lot to us! Enjoy all the tech features!

December 22, 2024

Great service; however, extremely unhappy with the fee to pay by credit card!! This is a merchant fee that shouldn’t be passed onto the consumer especially by a large company like Honda. More

by JOANNAAUTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 23, 2024 -

Bell Honda responded

Joanna, thank you for your feedback! We’re glad to hear you enjoyed our service. We understand your concerns regarding the credit card fee and are always looking for ways to improve. Your input is invaluable as we strive to enhance our customer experience.

December 21, 2024

I always feel I’m in good hands with Joshua and Bell Honda and appreciate the excellent customer service both he and everyone there provide! More

by JBURTS356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with Joshua and our team. Providing excellent customer service is our top priority, and your kind words motivate us to keep up the great work!

December 21, 2024

The service department is basically excellent as far as my advisor is concerned, however, I sometimes feel that the time it takes to service my automobile is a bit too long, or should be shorter based on w More

by SBURCH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Bell Honda responded

We understand that your time is valuable, and we are always working to ensure that our service times are as efficient as possible. It's important to us that every customer receives quality service in a timely manner, so we truly appreciate your feedback. If you have any concerns about future visits or would like to discuss this in more detail, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 21, 2024

Arrived at 9:40 for my appt. Spent all day in waiting room. A text was sent that my car was done at 5 pm. Didn't see text, so I waited until 5:45 to go looking for my car. I was More

by STaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Bell Honda responded

We always strive to provide timely and attentive service, and we appreciate your patience throughout the day. It's concerning to hear about the tire pressure sensor issue, and we want to resolve this for you as quickly as possible. Please contact Trish Viramontez at TViramontez@vtaig.com so we can look into this matter and ensure your vehicle is properly taken care of.

December 21, 2024

Horrible. they run the "you gotta buy our tire and wax packages or you won't get financing scam" More

by asaelijah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
2 guys Old white bald and old white fat
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Dec 27, 2024 -

Bell Honda responded

We understand your frustration regarding the tire and wax packages. At our dealership, we strive to offer transparent pricing and financing options, but we acknowledge that some of our offerings may not meet everyone’s expectations. If you'd like to discuss this matter further, please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 19, 2024

I switched to Bell Honda because of the way they treated my husband. I got the same patient and professional treatment that he did. These guys are great! More

by SUSANCOMBE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Ramirez
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Dec 19, 2024 -

Bell Honda responded

Susan, we’re thrilled to hear you and your husband had such positive experiences with our team! Providing outstanding service is our priority, and we appreciate you choosing Bell Honda. Thank you for sharing your thoughts!

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