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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,286 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,286 reviews

November 18, 2024

Dealership has been fine. Not helping me well now. I lost my keys. Went to dealership and they had to order one. It has been a month, I still don’t have a key fob More

by Ptbarrier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Bell Honda responded

We understand how important it is to have everything you need in a timely manner, and it’s concerning to hear about this extended wait. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

November 18, 2024

They are very friendly and helpful. They do a great job on their services and in a timely manner. More

by RMBANALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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Nov 20, 2024 -

Bell Honda responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we look forward to continuing to provide excellent service!

November 17, 2024

Very clean the sales people all friendly and knowledge professional. Great place and people would recommend them to anyone More

by Deandre7aylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bell Honda responded

Thanks, Deandre! We’re thrilled to hear you had a great experience with our team. Cleanliness and friendly service are top priorities for us. We appreciate your recommendation and look forward to serving you again soon!

November 17, 2024

They started the work at the appointment time and completed it within the time estimate they had given me. More

by JWLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear you had a great experience with our team. Timeliness is important to us, and we’re glad we met your expectations. Looking forward to serving you again!

November 17, 2024

Advisor very defensive about what happened to our car from our last visit. This visit, the mechanic didn't replace item correctly, just like last time. In addition, the tech removed the wrong bolt and sp More

by RMDUUARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith, service advisory
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Nov 19, 2024 -

Bell Honda responded

We understand how frustrating it must be to feel that things weren’t handled properly, especially when it’s a recurring issue. We always aim to provide quality service, and it's concerning to hear that your expectations were not met. We take your comments seriously and want to ensure that everything is addressed properly. To assist you further and resolve this matter, please reach out to Trish Viramontez in our Customer Relations Department at TViramontez@vtaig.com.

November 16, 2024

Service advisor was great, very helpful provided a great experience explained everything and allowed me to decide what to do great service More

by gary.hornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bell Honda responded

Gary, thanks for the fantastic feedback! We're thrilled to hear that our service advisor made your experience so positive and informative. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 16, 2024

Made a great effort to make things work by working together and making it right More

by FIDELMIKE1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bell Honda responded

Thank you! We appreciate your recognition of our teamwork and commitment to making things right. Your feedback motivates us to keep improving and delivering the best experience possible. Looking forward to serving you again!

November 15, 2024

CSR always super helpful and courteous. Appointments are always honored and there is no wait time once I arrive. More

by DMALD0NAD08688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear that you’ve had such positive experiences with our team and that we respect your time. Your feedback motivates us to keep delivering great service!

November 14, 2024

The staff at Bell Honda are very professional. They tried very hard to offer a deal we could both live with. I had a positive experience and I am very happy with the car. More

by djmerzke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team and found the perfect car. Our staff works hard to meet everyone's needs, and your satisfaction is our priority. Enjoy your new ride!

November 14, 2024

Money hungry and extreme practices of saying you need things done to your car that aren’t necessary. I just bought the car from you in May put only 1400 miles on it then told it needs $3000 worth of wor More

by SASJAAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Bell Honda responded

It's important to us that every customer feels confident in the vehicles they purchase and the service they receive. Your experience doesn’t align with the level of transparency and trust we strive to uphold. To ensure your concerns are thoroughly addressed, we encourage you to reach out directly to Trish Viramontez at TViramontez@vtaig.com.

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