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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,414 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,414 reviews

December 19, 2024

My recall part was not in but they never let me know and let me wait the time for a repair (4 hours killing time) to get my car back. Never telling me anything. I had to call them to check on my car. Waste More

by Karen.Monier
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Bell Honda responded

Communication is a priority for us, and we understand how frustrating it must have been to wait without updates on your vehicle’s recall repair. Your time is valuable, and it’s concerning that the necessary information wasn’t relayed to you. To address this matter further and work towards a resolution, please connect with Trish Viramontez at TViramontez@vtaig.com.

December 19, 2024

Appreciate being greeted upon arrival. Waiting area is comfortable and tidy. Staff is professional and friendly, More

by 1997ALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you enjoyed your visit and felt welcomed. Our team works hard to create a comfortable environment, and your feedback means a lot. We look forward to seeing you again soon!

December 19, 2024

Representative Shawna, was very professional knowledgeable communicate throughout the process. Her follow up was excellent and the quality of work performed met all of my expectations. More

by PBART4ROWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thank you for your kind words! We're thrilled to hear that Shawna exceeded your expectations with her professionalism and communication. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

December 19, 2024

For my first time service at Bell Honda, I had a great experience with my service technician, Joshua Hansmeier. Joshua was extremely friendly, courteous, and professional. From the beginning of quoting More

by ROBERT.LEWIS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Hit me with the bait and switch that I told him I wasn’t interested in. Will never come back here again. More

by Never again
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Griffin Spellicy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Bell Honda responded

We understand how frustrating it can be when things don’t go as planned. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 19, 2024

Purchasing my pre owned 2023 Accord was a good experience, but the service department not so much. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Thanks for the glowing review, Carol! We're thrilled you enjoyed your experience with the purchase of your Accord. We're sorry to hear about your service department experience and will ensure your feedback is addressed. We appreciate your input as we strive to improve!

December 19, 2024

Not cheap, but they do quality work, everything clean, friendly service, all around highest quality. More

by toddhochstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Moya
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Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic review, Todd! We pride ourselves on delivering top-notch quality and excellent service. Your appreciation means a lot to us, and we’re thrilled to know you had a great experience!

December 18, 2024

The service is not only efficient but everyone I have met who works there is both knowledgeable and kind. More

by deannehodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team's efficiency and kindness made a positive impression. Your words motivate us to keep delivering exceptional service. We appreciate your support!

December 18, 2024

Everyone was great. I would send family and friends to you guys anytime. Thank you More

by DJVANDERWERF5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience and appreciate your recommendations. Your support means a lot to us, and we look forward to welcoming you and your loved ones back soon!

December 18, 2024

The service I received was completed quickly and everything was explained very well. For this reason, Honda is the only place I take my car to be serviced and I have purchased 6 cars. More

by hotpink1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Merriweather
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Dec 19, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear about your positive experience and loyalty to us. Our team is dedicated to providing quick and clear service, and it’s great to know we’ve met your expectations. We appreciate your continued trust in Honda for all your car needs!

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