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Bell Honda - Service Center

Phoenix, AZ

4.3
1,081 Reviews

1,081 Reviews of Bell Honda - Service Center

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February 09, 2025

Needed recall work done quickly while at work. My car was done on time with good quality work. More

by DWENZEL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear that we could get your recall work done efficiently while you were at work. Quality service and your time are important to us. We appreciate your kind words!

February 09, 2025

Very nice very good but this review survey need to fill 15 words is annoying bad More

by KEVIN7LIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Feb 10, 2025 -

Bell Honda responded

Thanks for your feedback, Kevin! We're thrilled you enjoyed your experience with us. We appreciate your thoughts on the survey length and will take it into consideration for future improvements. Your satisfaction is our priority!

February 09, 2025

My experience at Bell Honda was a pleasure from start to finish. Xavier, my sales associate was excellent from the initial phone call All the way through the buying process. The team at Bell Honda were More

by julie.crile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bell Honda responded

Thank you, Julie, for your fantastic review! We’re thrilled to hear about your positive experience with Xavier and our team. Your recommendation means a lot to us, and we’re here to help anyone looking for their next Honda. Enjoy your new ride!

February 09, 2025

I’ve got the best rep - Michael Vu Service is on time and great all the time More

by JRT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with Michael. Our team strives for excellence, and it’s fantastic to know that our efforts are making a positive impact. We appreciate your support!

February 09, 2025

Good service and friendly, professional personnel. Also, the service department keeps to estimated time frames. More

by EREILLY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing friendly and timely service is our priority, and it’s wonderful to know we met your expectations. Looking forward to serving you again!

February 09, 2025

Service Advisor was very professional kept us updated was friendly and did an excellent job More

by hctrau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that our Service Advisor provided you with professional and friendly service. Keeping our customers updated is a priority for us. We appreciate your support and look forward to serving you again!

February 06, 2025

I have bought 2 crv’s from you I brought my wife’s crv in for an oil change and you charge me $89.00!!!!!! A little high wouldn’t you say!!!! More

by OSTMAN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Bell Honda responded

We understand that pricing is a crucial factor when choosing a service provider, and we appreciate the opportunity to address your concerns. Our pricing reflects the quality of service and the care we take in maintaining your vehicle, but we certainly want to ensure that every customer feels comfortable with the value they’re receiving. If you would like to discuss your concerns further or explore any possible discounts or promotions, please reach out to Trish Viramontez at TViramontez@vtaig.com.

February 05, 2025

I was very disappointed last time because my huge lid that is under the car and covers the very front part was let loose. I was driving on the highway when it fall. I was very disappointed because I wa More

by NKALINCHEK0V1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had a lady who I paid to .
Feb 05, 2025 -

Bell Honda responded

We understand how frustrating it must have been to experience the lid coming loose while driving. We strive to make every interaction pleasant and professional, and we will be addressing your feedback to ensure this does not happen again. If you would like to discuss this matter further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

February 05, 2025

Everyone is friendly and helpful whenever I call to schedule an appointment. All service advisers keep me updated on when my vehicle will be ready for pickup. More

by KMAJCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a positive experience with our team. Keeping our customers informed and happy is our top priority. Looking forward to assisting you again!

February 05, 2025

Quick and efficient and friendly. Very knowledgeable. Friendly and knowing their products. Am very happy with the service at BELL More

by WOLKEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and friendly experience with our knowledgeable team. Your satisfaction is our top priority, and we look forward to serving you again soon!

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