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Bell Honda - Service Center

Phoenix, AZ

4.3
1,252 Reviews
Call Service Center (602) 490-8877

1,252 Reviews of Bell Honda - Service Center

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April 21, 2025

BRANDON IS AMAZING ! Great Customer Service ✅💫🎖️beyond great ! PERFCT 5 stars 🌟 patient and deserves a raise More

by KCD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 22, 2025 -

Bell Honda responded

Thank you for the fantastic feedback! We're so happy to hear that Brandon provided such outstanding service. He’ll be thrilled to know his efforts made such an impact. We truly appreciate your kind words!

April 20, 2025

The service was great. Very timely and efficient. Everyone was friendly and happy to help. More

by KYRASUCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear that you experienced timely service and friendly support. Your satisfaction means the world to us, and we look forward to serving you again soon!

April 19, 2025

Excellent service always from Joshua Hansmeier five star service for normal service or fixing my car recalls Absolute spot on More

by SJCHATS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had an excellent experience with Joshua. Our team strives to provide top-notch service, and it’s great to know that we hit the mark for you. Looking forward to serving you again!

April 18, 2025

Jesse the service writer is excellent. the policies have not been good and returning calls have been horrible. if not for Jesse i would take my business elsewhere. More

by WFLORES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jesse
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Apr 21, 2025 -

Bell Honda responded

We absolutely understand the importance of timely communication and policy clarity, and we’re continuously working to improve in these areas. If you ever need further assistance or have any questions, feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

April 18, 2025

I always look forward to service maintenance day at Bell Honda. I bring a good book and relax in the spacious waiting room. I have complete confidence in my service advisor Tanner. Thanks. More

by Estelita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner.Moya
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Apr 21, 2025 -

Bell Honda responded

Estelita, we’re thrilled to hear you enjoy your service days with us! It’s great that you can relax and trust Tanner with your vehicle. We appreciate your kind words and look forward to seeing you again soon!

April 18, 2025

The dealer ship was the same as it’s been before helpful and great staff More

by WADEMCEACHERN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Bell Honda responded

We appreciate your feedback and are glad to hear you found our staff helpful. We're always working to improve, so if there's anything more you'd like to share about your experience, please feel free to reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

April 18, 2025

I got tired of two other Honda Dealers Service and Sales Departments Personnel, here in Peoria and Surprise! I now service both my Hondas at Bell Honda in Phoenix. They are personable and fair. I trust them More

by FRANKBELLANO0VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith - Service Advisor is awesome!
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Apr 21, 2025 -

Bell Honda responded

Frank, we're thrilled to hear about your positive experience at Bell Honda! Our team prides itself on providing personable and fair service, and we're glad you trust us with your Hondas. Thank you for choosing us as your go-to dealership!

April 17, 2025

Do not communicate well with customer. . lack of communication.. lack of communication between service technicians and service advisor.. More

by gkeith47wa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Bell Honda responded

We understand how important clear and timely communication is, and we truly appreciate your feedback. Our team strives to ensure that every part of the service process is smooth and transparent for our customers, so we’re sorry to hear that this wasn’t the case during your visit. If you’d like to discuss your experience further or if there’s anything we can do to help, please don’t hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

April 16, 2025

They were very kind and understanding of my situation. They allowed me to have my car towed there after hours and keep it there for a week as I had to go back to university in Utah. More

by NELSON,KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Bell Honda responded

Thank you for sharing your experience, Nelson! We're glad our team could accommodate your needs and make things easier for you during a busy time. Safe travels back to university, and we look forward to assisting you again in the future!

April 15, 2025

My vehicle is a LEMON! It is a manufacturer defective vehicle but Honda expects us to just keep dumping money into it. Honda has replaced the rack and pinion twice and the More

by CHOKENYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Bell Honda responded

We understand your frustration with the situation and the challenges you've experienced with your vehicle. It’s never easy to deal with repeated issues like that, especially after investing in a car you expected to last. If you'd like to connect further to address any concerns or explore available options, feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

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