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Bell Honda - Service Center

Phoenix, AZ

4.3
1,184 Reviews
Call Service Center (602) 490-8877

1,185 Reviews of Bell Honda - Service Center

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June 22, 2025

Very helpful and friendly He helped me resolve why Android Auto was not working on the radio More

by lsniderman
Recommend Dealer
Yes
Employees Worked With
Tanner moya
Report | Print
Jun 23, 2025 -

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that our team was able to help you with your Android Auto issue. We strive to provide excellent service and support. Enjoy your time on the road!

June 21, 2025

Always very well handle as a helpful individual. Excellent Professional Wonderful service Well knowledge Wonderful More

by JANHS310
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Report | Print
Jun 23, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience and that our team provided the helpful and professional service you deserve. Your feedback means a lot to us!

June 21, 2025

The last few times the wait period and communication has been zero. Only way to know anything is follow up with them. Customer service has gone down from what it used to be to be. More

by HDPAC211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Bell Honda responded

Timely updates and clear communication are key parts of the experience we strive to deliver, and it’s clear we missed the mark. We’d like the opportunity to look into your recent visits further and work toward earning back your trust. Please feel free to reach out directly to Iris Garcia, Service Representative, at IGarcia10@vtaig.com.

June 20, 2025

They haves always treated as if I was a special customer! I have been comfortable taking my issues to them and they have often provided coupons to reduce the costs! I trust them to do quality work and they p More

by OTTOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Bell Honda responded

Thank you for your kind words! We're thrilled to hear that you feel special and valued as a customer. Your trust means everything to us, and we're glad our team could provide you with quality service and savings. Looking forward to seeing you again!

June 20, 2025

Asked for a written quote on work they recommended and service advisor left me waiting for 1 hour and 45 minutes because she “couldn’t figure out the printer” but helped ten other people with no problem. More

by dcolao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal
Report | Print
Jun 23, 2025 -

Bell Honda responded

We understand how frustrating it must have been to wait nearly two hours for a written quote, especially when it appeared that others were assisted in the meantime. Additionally, the discrepancy in parts availability between our dealership and others in the area is concerning. Accurate and timely information is crucial, and we want to make sure you're getting the service and transparency you deserve. We’d appreciate the chance to speak with you further and help make this right. Please feel free to reach out to Iris Garcia, Service Representative, at IGarcia10@vtaig.com.

June 20, 2025

I went in for an oil change. He brought over the recommended services that I needed. He was very nice. More

by algator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 19, 2025

Great service . They got me in and out without trying to sell me a new car . It was asked but he could see I wasn’t interested. Loved not having to bothered by that More

by Edy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Bell Honda responded

Thank you, Edy! We’re thrilled to hear you had a fantastic experience with our service team. We appreciate your feedback about discounts and will keep it in mind. Your satisfaction is our priority, and we look forward to serving you again!

June 19, 2025

Joshua Hansmeier is my service advisor and is always very thorough, knowledgeable and professional whenever I need to bring in my 2017 Honda Accord. More

by EVIE.DEHLINGER
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
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Jun 19, 2025 -

EVIE.DEHLINGER responded

Joshua Hansmeier is an excellent service advisor/representative. He treats me with respect whenever I need to take my 2017 Honda Accord in for service.

Jun 23, 2025 -

Bell Honda responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Joshua. Our team strives to provide thorough and professional service, and it's great to know we hit the mark. We look forward to assisting you again!

June 16, 2025

I have exclusively dealt with Bell Honda for about 13 years now. Josh Hansmeier is the best service representative I have worked with. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Bell Honda responded

Thank you, Russ! We're thrilled to hear about your long-standing relationship with us and your positive experience with Josh. Our team always strives to provide the best service possible, and it’s great to know we’ve met your expectations. We appreciate your trust and support over the years!

June 16, 2025

I will always take my cars to tanner, he is the best the best ya! More

by SBROOME0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Report | Print
Jun 18, 2025 -

Bell Honda responded

We're thrilled to hear you had such a great experience with Tanner! Thank you for trusting us with your cars, and we look forward to serving you again in the future. Your support means a lot to our team!

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