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Bell Honda - Service Center

Phoenix, AZ

4.3
1,329 Reviews
Call Service Center (602) 490-8877

1,329 Reviews of Bell Honda - Service Center

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September 06, 2025

Joshua has been my go-to for the last six years. He always takes great care of me and all of my cars. He goes above and beyond, he communicates, he’s not pushy, and he’s very kind and professional. More

by juliemallonkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Bell Honda responded

We deeply cherish your loyalty and trust over the past six years. It means so much to hear that you've consistently received exceptional care for all your vehicles.

September 05, 2025

I was greeted with a warm friendly smile and service advisor was knowledgeable and the service was quick More

by BBOST11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2025

Worst dealership I have ever done business with, wouldn't recommend anyone to do business with this dealership More

by Aragon
Workmanship
Recommend Dealer
No
Employees Worked With
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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Sep 11, 2025 -

Bell Honda responded

Our goal is to provide every customer with a positive and smooth experience, and it’s clear we fell short in your case. We encourage you to reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so that we can better understand the situation.

Sep 11, 2025 -

Aragon responded

I have left multiple voice mail for Michael with no call back or any response, the communication with anyone at the dealership is ridiculous

September 05, 2025

Great! ...very good, and fast service..They are very professional. I've been with Bell Honda for Several years. More

by DMMENACEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Bell Honda responded

We greatly appreciate your wonderful feedback and loyalty over the years! It means so much to us that you've experienced excellent and efficient service at Bell Honda.

September 04, 2025

It was looked at one day and within two days of getting parts and working on the AC it was done and has been working great. The rental car in the mean time was appreciated. More

by C5CLEYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Bell Honda responded

We are delighted to hear about your positive experience with our service team. It sounds like we were able to quickly diagnose your vehicle and get the necessary parts to complete your air conditioning repair within just a couple of days. We understand how important it is to have reliable transportation, so we are glad the rental car helped keep you mobile during the repair process.

September 04, 2025

My first Honda I bought ant Bell Honda was in 2094. Have had all the service done at Bell Honda. Always happy with their service department. More

by Mikframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Bell Honda responded

Thank you immensely for being such a loyal customer since your first Honda purchase and for continuing to trust us with your service needs.

September 04, 2025

I was told I needed a new cabin filter when I was having my oil changed but since then, 3 people have told me that’s just another way for the dealership to make more money and not to have it done. It cost m More

by AKKKABE1GE-188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith was very nice.
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Sep 11, 2025 -

Bell Honda responded

Our goal is always to provide honest guidance for the maintenance and longevity of your vehicle, and we understand how concerning it can be to feel unsure about a service suggestion. Please reach out directly to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com.

September 03, 2025

Josh did his usual excellent job. Our appointment was handled properly and the service was completed with no problem. More

by AHDAHSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Bell Honda responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that your appointment was handled properly and that the service was completed smoothly without any issues. It is wonderful to know that you continue to receive excellent care and that our team consistently meets your expectations.

September 01, 2025

Excellent work done in a timely manner. The technician was very accommodating and easy to work with. More

by SGELBART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that we completed your work efficiently and within your expected timeframe. We're especially pleased that our technician made the process smooth and was helpful throughout your visit.

September 01, 2025

Great person to person interaction Good service All problems resolved It's a dealership not in my immediate area More

by nativ348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our team and that you found the personal interactions to be exceptional. It means so much to know that our service met your expectations and that we were able to address all of your concerns effectively.

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