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Bell Honda - Service Center

Phoenix, AZ

4.2
310 Reviews
Call Service Center (602) 490-8877

310 Reviews of Bell Honda - Service Center

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June 13, 2024

A cap underneath the battery was left uncapped and oil was all over my engine. Not happy at all. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Yan
Report | Print
Jun 13, 2024 -

Bell Honda responded

We'd like to look into this. At your earliest convenience, please reach out to Justin Tran, Service Manager at 602-298-2039, to discuss this further.

Helpful
June 13, 2024

While the sales department is absolutely terrible, the service team specifically Crystal always comes through! More

by ERICCARR.PHXAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Helpful
June 13, 2024

Although the service tried, it seems excessive to charge $150 to troubleshoot a ph9ne connection. More

by Patri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Helpful
June 13, 2024

Very quick to help complete two recalls, an oil change, and multi-point inspection. However, tried to upsell maintenance services that I had already done the week before. More

by BDSABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Report | Print
Helpful
June 13, 2024

The service was excellent from the time O called until the gave me the keys back with all the service done. Excellent More

by Oscar R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven service department
Report | Print
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Helpful
June 13, 2024

My advisor Brandon Reyes was so polite and helpful. I had so many questions about my vehicles service history and he took the time to look things up and explain them to me. My oil change was done in th More

by BAUTISTA.NDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Report | Print
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Helpful
June 13, 2024

Crystal is always so amazing to me and takes care of me whenever I need anything! Been coming here for 10+ years More

by Janellz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Helpful
June 13, 2024

Faith Williamson is one o kind. Bell honda is lucky to have her. She restored my "Faith" in your service center. More

by WPO3313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson.
Report | Print
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Helpful
June 13, 2024

I believe I was over charged on labor. I calledand asked to speak to the Service Manager. I was told he was not available and he would call me back. I have not heard from him. More

by kylealford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Jun 13, 2024 -

Bell Honda responded

At your earliest convenience, please reach out to Justin Tran, Service Manager at 602-298-2039, to discuss this further.

Helpful
June 13, 2024

The service department is very thorough and honest. Alexis was my service adviser, and he is quite knowledgeable. More

by BCAMA41Z0Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
Report | Print
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Helpful
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