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Bell Honda - Service Center

Phoenix, AZ

4.3
1,081 Reviews
Call Service Center (602) 490-8877

1,081 Reviews of Bell Honda - Service Center

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December 01, 2024

Not impressed I had a slow leak in back rear tire , they said they checked it and also did tire rotation. Couple days passed and tire light came on dash and same tire as before and in the same back re More

by WEIRICKLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal
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Dec 03, 2024 -

Bell Honda responded

It's important to us that our customers receive the best service, and we regret that your tire rotation did not meet expectations. We take your feedback seriously and would like the opportunity to look into this further to ensure your concerns are addressed appropriately. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

December 01, 2024

They did not fixed the headliner which is out of my 2025 Honda pilot trim on both doors (front driver and passenger side) I went there 3 times and they keep telling that they will call me in 2 weeks (I stil More

by YOLICHAVEZ.78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Ramirez
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Dec 03, 2024 -

Bell Honda responded

We understand how frustrating it can be to deal with an unresolved issue, especially after multiple visits. Addressing the headliner issue on your 2025 Honda Pilot should not take this long, and we want to ensure this matter is resolved for you promptly. Please reach out to Trish Viramontez at TViramontez@vtaig.com so she can look into this further and provide you with the attention and follow-up you deserve.

November 30, 2024

Employee's are very friendly, I like how ur greeted by them before u even get out ur car. The waiting area was clean & the coffee was good.I really didn't have a long wait.b& the young lady who serviced m More

by tikvah_ysrayl@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the young lady who was helping me. Will say this she was very nice very helpful at explaining all that was wrong with the car.
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Dec 02, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience. Our team takes pride in providing a warm welcome and maintaining a clean, inviting atmosphere. We appreciate your feedback and look forward to serving you again soon!

November 30, 2024

They are the best, I have bought my last three Honda’s from Bell Honda. More

by carolann2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariannah Crane
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Dec 02, 2024 -

Bell Honda responded

Carolann, thank you for your fantastic review! We're thrilled to hear that you've chosen Bell Honda for your last three vehicles. Your loyalty means a lot to us, and we're here to keep delivering great experiences! Enjoy your new Honda!

November 29, 2024

Internet Sale person answered my questions politely giving me possible options. Mihui Kim Great Job! More

by MARLOMORANTE
Recommend Dealer
Yes
Employees Worked With
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear that Mihui provided you with excellent service and options. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 29, 2024

The best services could anyone ask for, not just the best. The greatest services any could experience. Time and quality, make sure you ask For Faith Williamson, one of the best Advisors at the facility, More

by MUNOZKEVINA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith williamson
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Dec 02, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear you had such a positive experience with our service department and Faith Williamson. Your kind words mean a lot to us, and we can’t wait to welcome you back to Bell Honda!

November 28, 2024

You guys are the best people I am very grateful and thankful for that thank you so very much More

by MALINEHS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
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Dec 02, 2024 -

Bell Honda responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your gratitude motivates our team to keep delivering the best service possible. We appreciate your support!

November 28, 2024

Micael Vu was outstanding in taking care of my Honda 22 Civic a few weeks ago. More

by josambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike VU
Report | Print
Dec 02, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Micael provided outstanding service for your Honda Civic. Your satisfaction means the world to us, and we look forward to seeing you again soon!

November 27, 2024

Yusuff Olowoeshin deserves a raise. He was great I like buying my cars from someone I can relate to. Super chill. More

by TROYVANDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Bell Honda responded

Thanks for the awesome feedback, Troy! We're thrilled to hear you had a great experience with Yusuff. Building genuine connections is what we strive for, and it’s fantastic to know he made your car-buying process enjoyable. We appreciate your support!

November 27, 2024

Service was fine, rep did an okay job, waiting room is not well maintained, would like a nicer environment More

by ROBBINSJAMES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Bell Honda responded

Thanks for your feedback. We’re glad to hear you had a positive experience with our service. We’re actively working on improving our waiting area to ensure a more comfortable environment for everyone. Your input is valuable to us!

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