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Bell Honda - Service Center

Phoenix, AZ

4.3
1,074 Reviews

1,074 Reviews of Bell Honda - Service Center

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August 18, 2024

Overall good but just a suggestion need to improve on waiting times , because we need to ask for update all the time More

by LOKESHA.0266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
August 18, 2024

I like your service department that why I keep bringing my car here for services, but I won’t come back anymore because of fee for paid for service with credit card More

by NYROUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
August 18, 2024

Super fast and efficient! Went in to get my tire pressure checked and an inspection, less than 45 minutes. More

by tanner.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
August 18, 2024

The Bell Honda Service Center has always provided top notch customer service in a timely manner. They will always be my first choice in providing the very best automotive services at a reasonable and oft More

by PAGYHWH777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 18, 2024

If I could give a lower rating I would! Custom service sucks once your actual buy, they don't care about you or your needs. They sold me 2 worthless used cars. Supposed to be checked for is More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them suck! They all give me the run around
Aug 21, 2024 -

Bell Honda responded

We understand your frustration with the vehicles and service experience. To address your concerns and find a resolution, please contact Trish Viramontez at TViramontez@vtaig.com. She will be able to review our situation and help resolve the issues with your cars.

August 18, 2024

So you tell me alignment and balance. .. tried to charge me $250, then come back with control arms covered by my extended warranty which is everything I complained about... now it's my con More

by maximagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

I gave the car on Saturday, they promised to get it fixed by Monday noon. On monday they called on the time and said wrong part was ordered and needs one more day. Had to make all sort of alternate arrangeme More

by SUBASHNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Reyes
August 17, 2024

Great service. MM y advisor, Steven P. Went above and.beyond to get all the work done and thee E n gave me good advice re another problem via the phone More

by LYNNMASSEY1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven P
August 17, 2024

I took so long for my car to be done. No updates frequently. Washer broke my wiper More

by CYLAZ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
August 17, 2024

I did not purchase my new Honda through Bell But their service team is great. Tanner Moya is my new advisor and he showed me a lot about my new car, as it had an electrical issue with console screen. More

by PASARELLAJOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya,
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