Back

Bell Honda - Service Center

Phoenix, AZ

4.3
1,063 Reviews

1,063 Reviews of Bell Honda - Service Center

Sort by
August 01, 2024

Michael Vu in service is the best service person I’ve ever dealt with. Great communication, never pushed to sell me service and made me feel like I mattered. He was thorough in his job and is literal More

by mmaldo84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
August 01, 2024

Michael was really great. He make sure that the parts needs to be replace are still covered with the mpp and it was covered. I bought the car in Bell Honda and all my serv More

by FRANCIS.TE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael VU
August 01, 2024

The whole process was really timely, and the advisor made sure I was informed about each step of the way. More

by whultsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

I’ve always had a great service experience at Bell Honda with Joshua. He’s so communicative, knows his stuff, and is fun to work with. I will always do my service with him and Bell Honda. More

by ajohnson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Great service and great staff. Very helpful. Loved AJ and Mr. Pitts. Will highly recommend. More

by TALCHIC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 01, 2024

Joshua was really nice and so helpful to me. He’s very personable and helped me understand everything I needed to know about my car. Bell always does a great job and my car was running super gre More

by MAGGIE.BELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 01, 2024

Honda always been the best to me and my car and the staff and customer service team. More

by JESICAZAMARRIP2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner always been amazing , Steve Emery, Q Barrino, Max Dunmire
August 01, 2024

There was a recommendation I needed a new battery. Before going in for service I had no issues and no indications the battery was going out. After talking with my service advisor regarding the reading More

by Tschwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Aug 19, 2024 -

Bell Honda responded

We’re sorry to hear about the battery issue you encountered after your recent service visit. Your feedback is important, and we understand how frustrating this situation must have been. We’d like to ensure that your concerns are fully addressed. Please reach out to Trish Viramontez at TViramontez@vtaig.com, and she’ll be happy to assist you further.

August 01, 2024

The service dept are very helpful my service person Steven is the best thank you More

by CRAFTSBYJUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
August 01, 2024

Stephen in service is terrific. His care for customers and their cars is first class. More

by jo.ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
...
61
...