Bell Mitsubishi

Bell Mitsubishi responded

Hi Joseph! Thank you for all the kind words about Zaeed! He is a fantastic member of our team and we're incredibly grateful for all the effort he puts forth for our customers! We're looking forward to seeing you again next time! Please let us know if there is anything else that we can do for you and your vehicle! Stay safe and take care!

Bell Mitsubishi responded

Hi Jessica, We're sorry to hear that you feel as though you don't have any other options other than to leave us a review about your time with us. Our staff are instructed to follow the recommendations given to us by the CDC and are doing so with the understanding that it is for the safety of both our staff and our customers. We are always happy to allow our customers to test drive our vehicles as we believe that getting a feel for the vehicle is key to your enjoyment of driving for the length of the lease. Giving you all the information you need to make the best decision is important in the sales process and we're happy to provide you with all that information that is necessary. Unfortunately, once a contract is signed, we are unable to do anything further from that point as both the state and manufacturer are notified that the vehicle has been sold. We would like to have the opportunity to speak with you and your father again to come to an understanding and find a resolution.  Daniel Velez General Sales Manager DVelez@BellMitsubishi.com

Bell Mitsubishi responded

Hi Nelly and Jaime! Congratulations on your new Dodge Durango! We hope that you enjoy driving it for years to come! We're glad to hear that Mike took such great care of you and got you in the vehicle you wanted most! If you have any remaining questions about the Durango, please give us a call! Take care and stay safe! We're looking forward to seeing you again next time!

Bell Mitsubishi responded

Hi Shane, What you are describing is incredibly concerning to us. Regardless of whether you are purchasing a new or used vehicle, your safety on the road is incredibly important to us. I would like to get more information about the condition of the vehicle so that this does not occur to yourself or another customer. Please reach out to me with a time, date, and phone number that would be best to reach you. Neil Hutkin Finance Manager NHutkin@BellMitsubishi.com

Bell Mitsubishi responded

Hello! Thank you for the five star review and all the kind words about Mike! Here at Bell Mitsubishi, we know how stressful finding your next vehicle can be, so by giving you all the information you need and by having an open, honest conversation about our vehicles, we hope to remove some of that pressure. Mike is sure to go the extra distance for all of our customers. Please let us know if you have any questions or concerns about your new vehicle! We hope you continue to enjoy driving it each day! Stay safe and take care!

Bell Mitsubishi responded

Hi Tracy! Thank you for taking the time to let us know about your exceptional experience! Michael is a fantastic member of our team and we're so grateful for all the effort that he puts forward for our customers! We appreciate the recommendation! Please let us know if there is anything else that we can do for you and your vehicle! Stay safe and take care!

Bell Mitsubishi responded

Hello! Thank you for all the kind words about Mike! Mike is truly a valuable asset to our team and we are incredibly grateful for all the work that he puts in day after day! He listens to his customers' needs and always goes the extra mile! Please reach out to us if there is anything else that we can do for you and your vehicle! Stay safe and take care!

Bell Mitsubishi responded

Hi Javier! You are very welcome! And thank you for leaving us a five star review with all those kind words! Please get in touch with us if there is anything else that we can do for you and your vehicle! Stay safe and take care!

Bell Mitsubishi responded

Hello! Thank you for all the kind words! Our staff understands that a lot of stress can come along with getting your vehicle serviced. However, by getting things done quickly and efficiently while keeping you informed on the status of the vehicle, we look to remove some of that stress from the experience! Frank and Felix are fantastic members of the team and we're incredibly glad to have them with us! Please be sure to get in touch with us if you have any other concerns about your vehicle. Stay safe and take care!

Bell Mitsubishi responded

¡Hola! ¡Gracias por todas las amables palabras y por la confianza que tienen en Zaeed y Jamal! Háganos saber si hay algo más que podamos hacer por usted y su vehículo. ¡Cuídate y mantente a salvo!