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Benzel-Busch Motor Car
Englewood, NJ
4,615 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,615 reviews
January 12, 2022
The car was in for routine service. The service took about 40 minutes. The wash and checkout took an additional 40 minutes. Additionally the check out was somewhat confusing. I received 3 texts that m about 40 minutes. The wash and checkout took an additional 40 minutes. Additionally the check out was somewhat confusing. I received 3 texts that my car was ready, including one after I left the dealership.. All the time I was sitting in the waiting area. Need to review and streamline checkout procedures. More
by GOLDBERD
Verified CustomerEmployees Worked With
david
January 12, 2022
Harold was very helpful and knowledgeable about my car.Explained everything about the service I was getting .Great experience and service.Thanks a lot. car.Explained everything about the service I was getting .Great experience and service.Thanks a lot. More
by BCALIGDONG
Employees Worked With
Harold Reyes
January 12, 2022
They are always helpful and efficient. Get the job done quick and work with you. Amazing staff and service. quick and work with you. Amazing staff and service. More
by JANEIRGAS
Employees Worked With
January 12, 2022
Such an excellent place for service. Always a pleasant experience coming to this dealership benzel busch experience coming to this dealership benzel busch More
by BRHEE
Employees Worked With
January 11, 2022
Talia was terrific. Knowledgeable, patient and yet persistent. Even as issues came up with Mercedes corporate Talia communicated immediately and suggested constructive solutions to reach a happy endi persistent. Even as issues came up with Mercedes corporate Talia communicated immediately and suggested constructive solutions to reach a happy ending. This is the second car we have bought from her and we will keep coming back. More
by MCNAMARA53
January 11, 2022
I've been with Benzel Busch always treat me like a king no hassle this time I've used your service person Mr. Stephen which walk with me along the process very professionally thank you very much, highly re no hassle this time I've used your service person Mr. Stephen which walk with me along the process very professionally thank you very much, highly recommend it More
by NLANCIANO
Employees Worked With
January 11, 2022
Great, knowledgeable sales staff in a family type of atmosphere. Great experience and great service atmosphere. Great experience and great service More
by MICHAEL.HARRIS.SCHWARTZ
Employees Worked With
January 10, 2022
Excellent service. Steven David was very generous with his time and showed me several options. The finance team was extremely helpful. The entire experience was world class. his time and showed me several options. The finance team was extremely helpful. The entire experience was world class. More
by KHALIQI
January 08, 2022
I called the service department when I received a “low coolant” message in my car, they said to come right in and they’d take care of it. I pulled into the express lane, and 45 minutes later I was done. coolant” message in my car, they said to come right in and they’d take care of it. I pulled into the express lane, and 45 minutes later I was done. As always, I was treated with amazing customer service. They always go above and beyond whether it is scheduled maintenance or a small issue such as this. More
by KBENEDIK
January 07, 2022
I was told that my car will be ready in 45 minutes , but on one even bothered to come and talk to me for 45 minutes!! on one even bothered to come and talk to me for 45 minutes!! More
by ARATI1582
Employees Worked With
Other Employees :
Marko Jovanovic
