Benzel-Busch Motor Car

Excellent experience with Joanna. She is knowledgeable and extremely friendly. She walked me through the whole process and was very responsive to my questions. Thank you JF and BB team. and extremely friendly. She walked me through the whole process and was very responsive to my questions. Thank you JF and BB team. More

Service is always excellent! No wait time. I trust my Smart Car in their hands. Always efficient and courteous. Always kept informed as to the progress. Smart Car in their hands. Always efficient and courteous. Always kept informed as to the progress. More

Have been doing business with them for years and they always try to do what will make me happy. I feel like me and my business are valued. always try to do what will make me happy. I feel like me and my business are valued. More

Brakes and rotors were at end of life. Worked with service advisor and made appointment. Dropped off car and was provided with loaner. Work was completed next day. Friendly and courteous people. W service advisor and made appointment. Dropped off car and was provided with loaner. Work was completed next day. Friendly and courteous people. Whole process hassle free. More

MB extended warranty issue. Paid 4k for x warranty only to be charged 2.5k for a repair. I have purchased 11 Mercedes since 2002. I expected better service or at least an allowance for this repair. By th to be charged 2.5k for a repair. I have purchased 11 Mercedes since 2002. I expected better service or at least an allowance for this repair. By the way, I had the exact same problem with a 2015 S Class. It seems to me that MB should take responsibility that this is a recurring problem. I am not comfortable to refer anyone to buy a car from your dealership. Neither will I. More

Excellent service I really appreciate that I was able to get the car in my dreams an excellent hope from the finance department and my sales person Well definitely B coming back to do more business get the car in my dreams an excellent hope from the finance department and my sales person Well definitely B coming back to do more business More

We worked with Lou Gallo in purchasing our first Mercedes. He made the process easy and couldn't of been more accommodating! Thank you Lou! Mercedes. He made the process easy and couldn't of been more accommodating! Thank you Lou! More

Service is not what used to be…Everything is slow…I Service is not what used to be… Everything is slow… I bought a mew car… you expect the salesman to show me how to used the car??? Well it never h Service is not what used to be… Everything is slow… I bought a mew car… you expect the salesman to show me how to used the car??? Well it never happened.. I cam back twice and still did not get help… I am very unhappy… You want to save money at my cost??? Will kit happen again… More

Great experience working it out with your entity. Joanne was a great face for Benzel-Busch. She epitomized a modern act of customer service. Overall I enjoyed the business done was a great face for Benzel-Busch. She epitomized a modern act of customer service. Overall I enjoyed the business done More

Abe was amazing. Never any pressure and so accommodating. He made the whole process of a purchase and trade in seamless The whole dealership from sales to finance was incredible. We would accommodating. He made the whole process of a purchase and trade in seamless The whole dealership from sales to finance was incredible. We would highly recommend the dealership Thank you ! More