Benzel-Busch Motor Car

Very professional. They explained everything what has to be than before even start to fix anything. Staying in touch with costumes through text and e mail. I am pleased with the service. be than before even start to fix anything. Staying in touch with costumes through text and e mail. I am pleased with the service. More

2 time taken to fix a noise got charge and problem not fix. Also b9 service got done after 2 attemps. Never taking my car there agai. fix. Also b9 service got done after 2 attemps. Never taking my car there agai. More

Very professional service staff, especially Frank Armando. Loaner car was provided. Service was completed on time as estimated. Communications by phone and text were satisfactory. Only negative was t Armando. Loaner car was provided. Service was completed on time as estimated. Communications by phone and text were satisfactory. Only negative was the very expensive cost. although I do realize this was an enhanced Service "B" for an annual maintenance at the 4-year timepoint. More

Tim and the service crew kept me in touch with the status of my vehicle. It was return clean and corrected!! Happy with the service... of my vehicle. It was return clean and corrected!! Happy with the service... More

Doug R. & the BB team are absolutely amazing. Doug made the process seamless, fun & was able to deliver exactly what I needed. Doug certainly has a forever client. the process seamless, fun & was able to deliver exactly what I needed. Doug certainly has a forever client. More

Neil was phenomenal from beginning to end!!! I loved his professionalism and efficiency. Anytime I have to bring my car for service I’m requesting Neil. He made me feel at ease and his communication is c professionalism and efficiency. Anytime I have to bring my car for service I’m requesting Neil. He made me feel at ease and his communication is clear and concise More

First time to have a bad rating for the service with the dealer. Very poor service from the agent. Could not update me on what was wrong with my navigation, did not care to let me know that the car was goin dealer. Very poor service from the agent. Could not update me on what was wrong with my navigation, did not care to let me know that the car was going to be kept overnight, No courtesy, no apology, nothing! Took it for granted that i was going to be ok without my car or loaner car. Very disappointing service overall. Dave Tangen wasnt at his best at all on this day. More

David took care of me every efficientlyHe is always David took care of me every efficiently He is always great to work with They did not wash the car because i came in after 4:30 David took care of me every efficiently He is always great to work with They did not wash the car because i came in after 4:30 More

Worked with Chris Iseman on several repair related issues over the past few months and he handled everything efficiently and professionally. It's always a pleasure working with Chris and his team over the past few months and he handled everything efficiently and professionally. It's always a pleasure working with Chris and his team More

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