Benzel-Busch Motor Car

Timely text when my car was ready, very professional. All good! Have been going to Benzel Busch for 30 years- always good and convenient! Scheduled on line, great loaner car as well good! Have been going to Benzel Busch for 30 years- always good and convenient! Scheduled on line, great loaner car as well More

Brought Car in for a regular maintenance on a Thursday, didn't get car back till Tuesday due to detailing not having enough people . Called to inquire if car was ready on Friday, was told they would reach didn't get car back till Tuesday due to detailing not having enough people . Called to inquire if car was ready on Friday, was told they would reach back out to me, called an hour and 1/2 later to find out it won't be ready till Monday. I show up on Monday at 2 O'clock, car still is not ready, nor did anyone contact me, and was told they cant get through to detail dept. Well finally received a call Tuesday morning, car was ready. Detail came out nice. Not the worst part. Was promised they would help on a repair due to not get car back soon enough, some sensor popped out, $350 later, I received bill with no discount, paid for an extended maintenance contract which was never given to me when I picked up the car and I was promised it would be emailed to me. Still waiting, seems to be the norm, may not be back to this dealership, not the first time regular maintenance takes days. More

Chris Iseman is an asset toyour staff. He explained the Chris Iseman is an asset to your staff. He explained the service needed, and answered all questions . Very pleasant . My car was cleaned and returned Chris Iseman is an asset to your staff. He explained the service needed, and answered all questions . Very pleasant . My car was cleaned and returned the time I was told. Thanks More

Always top notch service! The team was willing to talk us through the issues and hold off on work until we were satisfied to proceed. through the issues and hold off on work until we were satisfied to proceed. More

Facility is great.Service adviser paid no attention to Facility is great. Service adviser paid no attention to me. Did not explain things to me and just went about the business he thought was necessary. Facility is great. Service adviser paid no attention to me. Did not explain things to me and just went about the business he thought was necessary. More

It's always a pleasure to buy a car at Benzel Busch. Our salesperson Giovanni and manager Joe Herman are true professionals that treat us like family. That's why we are now third generation shoppers at Benz salesperson Giovanni and manager Joe Herman are true professionals that treat us like family. That's why we are now third generation shoppers at Benzel Busch ! More

Excellent experience and the most competitive lease deal of any dealership I visited. Jay and Sal were outstanding partners and made the process as seamless as possible - I love my new car! Highly recommend of any dealership I visited. Jay and Sal were outstanding partners and made the process as seamless as possible - I love my new car! Highly recommend. More

For 20 years Benzel Busch has provided top-flight service for our new vehicles, and our longtime family sales rep Lino Cascardi is the primary reason for that. He is a hard-working man with vast knowledge of for our new vehicles, and our longtime family sales rep Lino Cascardi is the primary reason for that. He is a hard-working man with vast knowledge of every nuance of each vehicle. A pleasure to deal with, More

It would have been better if someone had been able to walk me through all the electronics. I still have very little knowledge as to how to use what Mercedes offers. walk me through all the electronics. I still have very little knowledge as to how to use what Mercedes offers. More

Giovanni is an excellent salesperson. He catered to all my needs. I sent my daughter to him and I would highly recommend him to others. my needs. I sent my daughter to him and I would highly recommend him to others. More